Convention Services Manager

Join our team as a Convention Services Manager at Hilton San Francisco Financial District, a premier hotel located in the vibrant heart of downtown San Francisco. Nestled conveniently at the crossroads of the Financial District, Chinatown, and North Beach, this upscale Hilton property offers guests a perfect blend of comfort and accessibility. The hotel features an on-site restaurant and bar, alongside an award-winning concierge service that caters to the diverse needs of its clientele. Each air-conditioned room is thoughtfully furnished with a large work desk, ergonomic chair, a coffee machine, and a 55-inch flat-screen smart TV, ensuring that guests experience both productivity and relaxation during their stay.

As a Convention Services Manager, you will be the pivotal force behind the success of unforgettable events hosted at the hotel. This role is designed for an energetic and innovative professional who thrives in a fast-paced environment and is passionate about hospitality and event management. You'll be responsible for driving catering and food and beverage sales, working closely with our Director of Sales or Director of Catering & Convention Services to achieve and exceed revenue goals. Your role is crucial in ensuring that our hotel not only meets but surpasses the expectations of meeting planners, guests, and our management team.

In this overtime-eligible managerial position, you will engage directly with clients and groups, building meaningful relationships that transform events into standout experiences. Your creativity and strategic approach will help craft and deliver flawless event orders, ensuring that every detail aligns perfectly with client expectations. You will act as a community connector by participating in local happenings and taking clients on property tours that highlight the hotel’s unique offerings. Your ability to stay ahead of market trends and introduce innovative ideas will keep our services fresh and appealing.

Team collaboration and a positive work atmosphere are essential elements of your daily routine. As the Convention Services Manager, you will attend key meetings, communicate swiftly about any changes, and maintain smooth operations throughout the hotel. Your leadership ensures that every event runs seamlessly, making a lasting impression on guests and advancing your career in the hospitality industry. Beyond event management, you will tackle additional challenges and opportunities presented by leadership, highlighting your versatility and commitment to excellence.

This role demands strong verbal and written communication skills for negotiating and influencing clients and colleagues effectively. Proficiency in Microsoft Office and general computer skills are essential to manage multiple tasks independently and deliver presentations professionally. A valid driver’s license and a high school diploma or equivalent are required, with preferences given to candidates who possess creativity and knowledge of food and beverage/events, as well as professional selling skills including opening, probing, supporting, and closing techniques.

After an initial waiting period, full-time employees become eligible for a competitive benefits package, which includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. The position also offers the exciting benefit of daily pay, making it an attractive opportunity for those looking to advance their career while enjoying comprehensive support and rewards.

If you are ready to become the heartbeat of unforgettable events and drive memorable celebrations in one of San Francisco’s iconic hotels, apply today to join Hilton San Francisco Financial District as a Convention Services Manager. Your journey toward making every celebration extraordinary starts here.