Convenient Store General Manager

Our company operates a high-volume convenience store that encompasses a dynamic multi-concept food service operation right inside the retail environment. As a leading establishment in the convenience retail sector, we pride ourselves on providing not just everyday essentials but an exceptional guest experience through both our comprehensive retail offerings and our in-house quick-service restaurant (QSR) portfolio. This includes notable brands such as Sbarro Pizza, Krispy Krunchy Chicken, and our own DAK's Market original recipes. With a focus on high standards and operational excellence, we are committed to creating a thriving retail destination that meets a wide range of customer needs in a single location.

As our General Manager, you will have a pivotal role in overseeing this multi-faceted business ecosystem. This role requires a unique blend of retail and food service leadership, presenting an opportunity to manage and grow a complex operation that blends convenience retailing with quick-service dining. You will be responsible for ensuring the profitability and smooth operation of both the retail floor and multiple food brands operating under one roof. This position demands strong leadership skills, financial acumen, and a keen eye for operational details.

You will be directly accountable for the entire store's P&L, driving sales growth while maintaining strict control over labor costs, inventory shrinkage, food waste, margins, and food costs. Building and nurturing a high-performing, motivated team is central to your responsibilities, as you will recruit, train, and mentor a diverse group of employees, including assistant managers, shift leads, cashiers, and food service crews. Cultivating an inclusive and vibrant workplace culture that emphasizes professional growth and team engagement will be essential.

In addition to operations and team leadership, delivering an outstanding guest experience is a core aspect of your role. You will set the standard for hospitality, ensuring your team consistently provides fast, friendly, and reliable service to every guest. Upholding the highest standards of food safety and regulatory compliance across all food service operations will be critical, including adherence to health department regulations, internal quality assurance protocols, and franchise brand standards.

As a General Manager with a hybrid background in convenience retail and food service, you will have the opportunity to leverage your skills to drive this premier retail destination further. This role offers a highly competitive base salary complemented by a performance-driven bonus structure, along with comprehensive benefits and substantial career advancement opportunities into regional and corporate leadership positions. The position requires flexibility in scheduling to meet the demands of a busy retail and food service environment, including working mornings, evenings, weekends, and holidays.

If you are a results-driven leader with a passion for both retail and food service management, this position is an ideal chance to take your career to the next level by managing one of the most dynamic convenience store concepts in the market. We encourage you to complete our Culture Index Profile and submit your application today to embark on a rewarding leadership journey with us.