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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tuition remission
Retirement Plan
Professional development opportunities
Inclusive culture
Job Description
Quinnipiac University is a prestigious private, coeducational institution located in Hamden, Connecticut, just 90 minutes north of New York City and two hours from Boston. Known for its commitment to academic excellence, the university offers more than 100 degree programs across its multiple schools including Business, Communications, Education, Computing and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. With an enrollment of approximately 9,700 students, Quinnipiac balances a vibrant academic environment with a rich campus life highlighted by its 21 Division I athletic teams which have achieved significant accomplishments such as multiple conference titles, a... Show More
Job Requirements
- Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field
- minimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environment
- proven success managing multi-day residential programs and high-volume summer operations
- strong project management, organizational, and problem-solving skills
- ability to manage multiple complex programs simultaneously in a fast-paced environment
- excellent interpersonal and client relationship management skills
- proficiency in Microsoft Office and event management, housing, or scheduling systems
- proven ability to collaborate effectively with individuals from varied backgrounds
Job Qualifications
- Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field
- minimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environment
- proven success managing multi-day residential programs and high-volume summer operations
- strong project management, organizational, and problem-solving skills
- ability to manage multiple complex programs simultaneously in a fast-paced environment
- excellent interpersonal and client relationship management skills
- proficiency in Microsoft Office and event management, housing, or scheduling systems
- proven ability to collaborate effectively with individuals from varied backgrounds
- experience in revenue-generating auxiliary, conference services, or similar operations preferred
- familiarity with contract administration, risk management, and campus compliance requirements preferred
- experience supervising student or seasonal staff preferred
- working knowledge of campus housing, dining, and facilities operations preferred
Job Duties
- Plan, coordinate, and execute a high-volume portfolio of one-day events, multi-day conferences, and summer academic and athletic residential programs
- serve as the primary client relationship manager from post-contract through program completion
- provide consultative planning support through site visits and planning calls
- coordinate housing, dining, meeting space, athletic facilities, and support services in partnership with campus stakeholders
- utilize the project management system to track complex program logistics and ensure operational readiness
- independently manage 75+ events annually balancing competing priorities and deadlines
- support business development by assisting with front-end inquiry intake, site visits, proposal development, and contract preparation
- support program registration using preferred platforms
- cultivate repeat business and long-term client relationships through high-quality service delivery and proactive account management
- contribute to summer operations planning, staffing models, and space optimization initiatives
- assist in the development and continuous improvement of standard operating procedures and service guidelines
- supervise, train, and provide day-to-day direction to student and seasonal staff
- provide on-site operational leadership during programs including evenings and weekends
- model and promote a professional, service-oriented, and inclusive team culture
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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