Conference Services Manager - Marriott Louisville East

Schulte Hospitality Group is a premier and rapidly expanding third-party hospitality management company known for its exceptional service culture and dedication to delivering outstanding guest experiences. With a diverse and dynamic portfolio that includes more than 200 properties across 38 states and three countries, Schulte Hospitality Group manages a wide variety of hotel brands such as Marriott, Hilton, IHG, and Hyatt, as well as independent, boutique, lifestyle properties and restaurants. The company’s mission is deeply rooted in hospitality, respect, authenticity, and placing the needs of internal and external stakeholders above all else, ensuring a positive impact in every engagement and interaction. Schulte Hospitality Group prides itself on cultivating a highly inclusive and employee-focused work environment that fosters professional development, career growth, and personal fulfillment.

Joining Schulte Hospitality Group means becoming part of a passionate team of hoteliers and restaurateurs who value empowerment, engagement, and excitement at work. The organization promotes a culture that supports flexibility, fun, and rewarding experiences for its employees. Notably, the company offers attractive perks and comprehensive benefits, such as Daily Pay, immediate access to telemedicine and virtual mental health care, multiple health and life insurance options, a 401k with company match, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and exclusive discounts on various services and products. Salary for this position ranges from $48,000 to $55,000 annually.

The role of Conference Services Manager at Schulte Hospitality Group is integral to the flawless execution of group meetings, conferences, conventions, and special events within the hotel environment. This position acts as the primary liaison between clients and various hotel departments, ensuring seamless communication and coordination from the initial contract phase through to the successful conclusion of each event. The Conference Services Manager plays a pivotal role in client satisfaction by meticulously managing event details, including banquet event orders, event timelines, room blocks, and special guest arrangements. This role demands a detail-oriented professional capable of monitoring event setups, service delivery, and breakdowns to uphold high-quality standards.

This position requires a blend of excellent communication skills, organizational aptitude, problem-solving abilities, and a strong customer-centric mindset. The ideal candidate will have experience working in conference services or event planning within a hotel or conference facility setting and possess the flexibility to work during evenings, weekends, and holidays as event schedules dictate. Proficiency with computer systems and familiarity with brand-specific tools such as Marriott's CI/TY platform is also advantageous.

Ultimately, the Conference Services Manager at Schulte Hospitality Group is a vital contributor to the company’s commitment to exceptional hospitality services, client satisfaction, and operational excellence. This role offers an opportunity for a motivated individual to thrive in a supportive and growth-oriented atmosphere while making meaningful contributions to each event and to the lasting success of the organization.