Conference Services Manager

The Adolphus is a legendary hotel located in the heart of downtown Dallas, renowned for its rich history and timeless hospitality that has spanned over a century. This 407-room hotel embodies the grandeur and elegance of a classic European home while offering vibrant and storied surroundings that captivate guests from all over the world. As part of the Makeready collection, The Adolphus represents a commitment to delivering imaginative collaborations in food and drink alongside immersive guest experiences that define Dallas hospitality. The hotel prides itself on blending historic charm with modern sophistication, making it a top destination for travelers, events, and conferences in the city.

The role of Conference Services Manager at The Adolphus requires a true professional who thrives on orchestrating memorable events that exceed guest expectations. As the ultimate liaison within the hotel, the Conference Services Manager takes full ownership of event execution by coordinating all departments and resources necessary to bring events to life seamlessly. This position demands exceptional organizational skills, effective communication, and the ability to support, manage, and supervise staff through all stages of event planning and delivery. This individual is a visionary leader, adept at translating ideas from initial concepts to fully realized events that captivate attendees.

In this role, the Conference Services Manager will conduct client tours to showcase event spaces, create detailed banquet event orders to guide execution, and work closely with the banquet department to ensure flawless operations during events. Monitoring group room blocks, generating comprehensive resumes for operating departments, and maintaining meticulous records of contracts, event orders, and invoices are also critical responsibilities. The successful candidate will have prior experience in conference services, a guest-first mentality, and a deep understanding of hotel amenities and promotions. This position offers an opportunity to join a team that values collaboration, professionalism, and innovation in delivering exceptional event experiences at an iconic Dallas destination.