Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
parking
Job Description
Biltmore Estate, located in Asheville, North Carolina, is a historic house museum and tourist attraction renowned for its exquisite architecture, vast gardens, and extensive cultural heritage. The estate draws visitors from all over the world who come to experience its beauty, history, and recreational opportunities. Known as America’s largest privately-owned home, Biltmore blends luxury, heritage, and hospitality into an unforgettable guest experience. The company values excellence, attention to detail, and a commitment to superior guest service, making it a premier destination for various events and conferences.
The Conference Services Coordinator position at Biltmore Estate is a key role within the Conference Services department, providing critical operational, administrative, and event planning support. This role is responsible for ensuring seamless coordination of logistics for meetings and events held at the estate. The Conference Services Coordinator interacts closely with clients to communicate event needs, manage expectations, and ensure that every detail is meticulously planned and executed to provide an exceptional guest experience.
In addition to client communication, this role works collaboratively with multiple internal teams including Reservations, Sales, and Operations. The coordinator manages essential tasks such as room blocks, Banquet Event Orders (BEOs), site visits, and on-site event support. The position demands a high level of organization and a proactive approach to problem-solving to uphold the high standards that Biltmore is known for. This role offers an exciting opportunity for individuals passionate about event planning and hospitality to contribute to one of the most iconic destinations in the United States. Employment type is likely full-time, focusing on delivering top-notch service in a dynamic and historic setting, though the salary details are not specified in the provided information.
The Conference Services Coordinator position at Biltmore Estate is a key role within the Conference Services department, providing critical operational, administrative, and event planning support. This role is responsible for ensuring seamless coordination of logistics for meetings and events held at the estate. The Conference Services Coordinator interacts closely with clients to communicate event needs, manage expectations, and ensure that every detail is meticulously planned and executed to provide an exceptional guest experience.
In addition to client communication, this role works collaboratively with multiple internal teams including Reservations, Sales, and Operations. The coordinator manages essential tasks such as room blocks, Banquet Event Orders (BEOs), site visits, and on-site event support. The position demands a high level of organization and a proactive approach to problem-solving to uphold the high standards that Biltmore is known for. This role offers an exciting opportunity for individuals passionate about event planning and hospitality to contribute to one of the most iconic destinations in the United States. Employment type is likely full-time, focusing on delivering top-notch service in a dynamic and historic setting, though the salary details are not specified in the provided information.
Job Requirements
- high school diploma or equivalent
- prior experience in event coordination or hospitality
- strong organizational skills
- excellent verbal and written communication skills
- ability to work flexible hours including evenings and weekends
- proficiency in computer applications including MS Office
- customer service orientation
Job Qualifications
- experience in event planning or conference services
- strong communication and interpersonal skills
- proficiency with event management software
- ability to multitask and manage time effectively
- problem-solving skills
- team collaboration experience
- attention to detail
Job Duties
- coordinate logistics for meetings and events
- communicate with clients to ensure event needs are met
- manage room blocks and banquet event orders
- conduct site visits and provide on-site event support
- collaborate with reservations, sales, and operations teams
- ensure exceptional guest experiences through accurate planning and execution
- maintain standards of service throughout event lifecycle
Job Location
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