Job Overview
Employment Type
Full-time
Part-time
Benefits
ski pass
Comp ticket
Discounts at eateries
Discounts at retail shops
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
401(k) Plan
Discounts with Powdr partners
Free transportation
Job Description
Snowbird is a renowned resort nestled in the heart of the Wasatch Mountain Range, celebrated for its breathtaking scenery and world-class terrain. It stands as a premier destination for outdoor enthusiasts seeking both winter and summer adventures. With a strong commitment to excellence, Snowbird is dedicated to providing memorable experiences for its guests while fostering a work environment that attracts passionate, dedicated employees who share a love for the mountains and the outdoors. The resort operates year-round, offering full-time, part-time, and seasonal positions, making it an attractive place for individuals looking for diverse employment opportunities within the hospitality and recreational industry.
The Conference Operations Supervisor role at Snowbird is a full-time, year-round hourly position that plays a crucial part in supporting the resort’s vibrant conference and events business. This dynamic position involves overseeing the daily setup and execution of conferences, meetings, banquets, and special events across various indoor and outdoor venues at the resort. As a frontline leader, the supervisor manages a team of Conference Setup Leads and Crew Members, ensuring that every detail—from the placement of tables and chairs to water services and setup precision—is handled in strict accordance with Banquet Event Orders (BEOs), conference operations standards, and Snowbird’s health and safety protocols.
This position demands exceptional leadership skills due to the fast-paced and variable nature of event scheduling, which can involve early mornings, late evenings, weekends, and holidays. Flexibility is key as the supervisor must adapt to frequent changes in event demands, guest requests, and operational needs, often requiring extended hours or last-minute adjustments. The Conference Operations Supervisor is also responsible for managing staffing, scheduling, equipment inventory, and maintenance, as well as coordinating closely with multiple departments such as kitchen staff, banquet teams, and client representatives to ensure seamless event execution and an outstanding guest experience.
Beyond operational management, this role involves administrative duties such as assisting with payroll, hiring, onboarding, and training new team members, as well as overseeing the ordering, inventory, and budgeting of essential supplies like linen. The supervisor is expected to lead by example, fostering a positive work environment while strictly enforcing Snowbird’s policies, procedures, and safety standards. Attention to detail, strong organizational capabilities, and proficiency in computer applications such as Excel and Word are critical for successfully managing the complexities of event setups and ensuring all administrative tasks are completed accurately.
Overall, the Conference Operations Supervisor serves as a pivotal leader within Snowbird’s conference services department, carrying the responsibility for high-quality event delivery amidst changing and demanding circumstances. The role offers a unique opportunity to engage with a renowned mountain resort, enjoy a variety of perks including ski passes, discounts, insurance benefits, retirement plans, and convenient transportation options, while developing one’s career in hospitality and event operations within an inspiring natural setting.
The Conference Operations Supervisor role at Snowbird is a full-time, year-round hourly position that plays a crucial part in supporting the resort’s vibrant conference and events business. This dynamic position involves overseeing the daily setup and execution of conferences, meetings, banquets, and special events across various indoor and outdoor venues at the resort. As a frontline leader, the supervisor manages a team of Conference Setup Leads and Crew Members, ensuring that every detail—from the placement of tables and chairs to water services and setup precision—is handled in strict accordance with Banquet Event Orders (BEOs), conference operations standards, and Snowbird’s health and safety protocols.
This position demands exceptional leadership skills due to the fast-paced and variable nature of event scheduling, which can involve early mornings, late evenings, weekends, and holidays. Flexibility is key as the supervisor must adapt to frequent changes in event demands, guest requests, and operational needs, often requiring extended hours or last-minute adjustments. The Conference Operations Supervisor is also responsible for managing staffing, scheduling, equipment inventory, and maintenance, as well as coordinating closely with multiple departments such as kitchen staff, banquet teams, and client representatives to ensure seamless event execution and an outstanding guest experience.
Beyond operational management, this role involves administrative duties such as assisting with payroll, hiring, onboarding, and training new team members, as well as overseeing the ordering, inventory, and budgeting of essential supplies like linen. The supervisor is expected to lead by example, fostering a positive work environment while strictly enforcing Snowbird’s policies, procedures, and safety standards. Attention to detail, strong organizational capabilities, and proficiency in computer applications such as Excel and Word are critical for successfully managing the complexities of event setups and ensuring all administrative tasks are completed accurately.
Overall, the Conference Operations Supervisor serves as a pivotal leader within Snowbird’s conference services department, carrying the responsibility for high-quality event delivery amidst changing and demanding circumstances. The role offers a unique opportunity to engage with a renowned mountain resort, enjoy a variety of perks including ski passes, discounts, insurance benefits, retirement plans, and convenient transportation options, while developing one’s career in hospitality and event operations within an inspiring natural setting.
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent required
- 2-4 years of experience in hospitality, administration, or related field preferred
- Previous supervisory experience in a labor-intensive or operations-focused role
- Strong leadership skills
- Self-sufficient and motivated
- Ability to read and comprehend Banquet Event Orders, diagrams, and room layouts
- Strong organizational skills and attention to detail
- Advanced computer experience with Excel and Word
- Ability to prioritize, manage multiple tasks, and meet deadlines
- Ability to work well in a team and independently
- Food Handlers Permit required
- Valid driver’s license required
Job Qualifications
- High school diploma or equivalent
- 2-4 years of experience in hospitality, administration, or a related field preferred
- Previous supervisory experience in a labor-intensive or operations-focused role
- Strong leadership skills with the ability to direct teams in a fast-paced, changing environment
- Self-sufficient and motivated to lead oneself and team
- Ability to read and comprehend Banquet Event Orders, diagrams, and room layouts
- Strong organizational skills and attention to detail
- Advanced computer experience with Excel and Word
- Ability to prioritize, manage multiple tasks, and meet rigid deadlines within a fast-paced work environment
- Possess the ability to work well as a team and independently with minimal supervision
Job Duties
- Responsible for the correct placement of tables, chairs, water services, etc., and supervise the daily operations of the Conference Services Set Up team, including Leads and Crew Members
- Ensure meeting rooms, event spaces, and outdoor venues are set accurately and on time according to Banquet Event Orders and client specifications
- Conduct room inspections before, during, and after events to ensure quality, safety, and attention to detail
- Communicate closely with Conference Services, Kitchen, Banquets, clients and other departments to ensure smooth event execution
- Oversee the proper use, care, inventory, and storage of Conference Operations equipment and assets
- Ensure conference areas, storage rooms, and staging areas remain clean, organized, and meet departmental standards
- Identify damaged or missing equipment and report repair or replacement needs
- Assign tasks, adjust staffing levels, and support daily scheduling based on event volume and operational needs
- Oversee the completion of daily office tasks essential for the success of Banquet Event Orders (BEOs), including updating BEOs with changes
- Assist with payroll, including adjusting and approving staff hours and running weekly reports through Workday
- Support hiring, onboarding, and training processes, procedures, and communication
- Oversee the ordering, inventory, and budgeting of linen
- Lead by example with a positive attitude while enforcing Snowbird policies, procedures, and safety standards
- Respond professionally and efficiently to last-minute event changes and guest requests
Job Criteria
Experience
No experience required
Job Location
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