Concierge/Receptionist Part Time

The Gables is a distinguished luxury senior living company recognized nationally as a Great Place to Work. With a strong commitment to their philosophy, "People First, Always," The Gables has built a community where compassion, respect, and meaningful connections are at the forefront of their mission. This dedication to quality care and excellence resonates throughout every facet of their operations, from resident services to the workplace culture. They provide an enriching environment not just for residents, but for their dedicated staff as well, actively promoting personal and professional growth along with teamwork in their vibrant community.

At The Gables, you are invited to become an integral part of a collaborative team that values each member's contributions and fosters a supportive atmosphere. The organization is driven by the belief that its greatest asset is its people, and this philosophy is embodied in daily interactions within the community. Employees are offered opportunities to make a genuine difference in the lives of seniors through meaningful service and community engagement.

The role of Concierge, known internally as the Director of First Impressions, is critical to The Gables community. This position serves as the welcoming face and first point of contact for prospects, guests, and family members, playing a vital role in shaping their initial experience. As a member of the Member Services Department, the Concierge works closely with Lifestyle Advisors and Healthcare Marketers to ensure a seamless and memorable introduction to the community. The role involves a balance of administrative and interpersonal responsibilities, including managing incoming sales calls, scheduling amenities and programming, and providing exceptional telephone and administrative support across departments.

The Concierge also supports sales efforts by warmly engaging visitors and prospective residents, effectively communicating the benefits of senior living at The Gables, and assisting with tours and community events. Maintaining building security and handling various communications and office equipment are also key components of this position. The company values proactive team members who take initiative and contribute to maintaining a safe, organized, and welcoming atmosphere for residents and guests alike.

This position requires excellent communication skills, a professional demeanor, strong organizational abilities, and the capacity to handle multiple tasks efficiently. The Concierge is entrusted with maintaining confidentiality concerning all medical and healthcare information, adhering strictly to HIPAA standards. The role demands flexibility, resilience, and the ability to handle challenging situations with empathy and professionalism.

Candidates passionate about senior care and interested in contributing to a prestigious community that prioritizes its residents and team members are encouraged to apply. The Gables offers a culture where employees can thrive personally and professionally while making a meaningful impact every day. This opportunity is ideal for individuals seeking a dynamic, people-focused role within a supportive and forward-thinking organization.