Concierge/Receptionist part time

Distinctive Living is a well-respected and compassionate community dedicated to enriching the lives of its residents through exceptional service and support. As a leader in the senior living industry, our company prides itself on creating personalized experiences that promote the well-being, comfort, and dignity of every individual. We foster an environment of care, respect, and professionalism, attracting team members who share our commitment to making a meaningful difference. Located within desirable neighborhoods, our communities combine a warm atmosphere with high-quality amenities, creating inviting spaces that residents are proud to call home.

At Distinctive Living, we believe in the importance of personal and professional growth. We are passionate about helping our team members reach their fullest potential by providing ongoing development opportunities and a supportive work culture. This dedication to employee growth extends to our part-time Concierge position at our (Community Name & Location), where team members are empowered to grow their skills in hospitality and customer service. This role is perfect for individuals who are outgoing, organized, and eager to contribute to a positive community experience.

The Concierge serves as the initial point of contact for visitors, residents, families, and staff, whether through in-person interactions or over the phone. This position requires providing exemplary customer service in a friendly, professional manner that reflects our organization’s values. The Concierge warmly welcomes visitors and residents, addresses their inquiries or concerns, and ensures their experience within the community is pleasant and seamless. By managing the lobby atmosphere, the Concierge helps create a comfortable and inviting environment that resonates with warmth and attentiveness.

Furthermore, the Concierge supports the sales and marketing teams by managing inquiries, connecting prospects to the appropriate community team member, and occasionally facilitating tours to showcase our vibrant living community and amenities. Assisting with business office tasks—such as processing new resident documentation and maintaining confidentiality of resident files—is also an essential part of this role. The position requires sharp attention to detail, excellent communication skills, and the ability to multitask in a dynamic environment.

This part-time role offers candidates the opportunity to join a certified Great Place to Work organization, where the culture emphasizes respect, teamwork, and employee well-being. Candidates with prior receptionist or customer service experience will find a rewarding environment where their contributions are valued and where they can expand their professional skills while making a positive impact on residents' lives. Benefits include medical, dental, and vision coverage, paid time off, a 401k retirement plan with life insurance, and access to a Team Member Assistance Program. Choosing a career with Distinctive Living means becoming part of a compassionate community dedicated to excellence in senior living and employee satisfaction.