Concierge/Receptionist Full Time

The Gables is a distinguished luxury senior living company renowned for its compassionate approach and recognized as a Great Place to Work®. With a strong commitment to the philosophy of "People First, Always," The Gables creates an environment that values its dedicated team members and prioritizes meaningful, respectful interactions every day. As a community focused on delivering exceptional quality of life for seniors, The Gables prides itself on fostering a culture of growth, teamwork, and collaboration. This culture not only supports the personal and professional development of its staff but also ensures that residents and their families experience superior care and engagement.

The Gables offers a vibrant, supportive community where employees are encouraged to make a positive impact and contribute to the enrichment of residents' lives. Joining The Gables means becoming part of a team that truly values input from every member, promotes collaboration, and works collectively to maintain an engaging and welcoming atmosphere throughout the community.

We are seeking a Concierge, also known as the Director of First Impressions, who will serve as the welcoming face of The Gables community. This crucial role involves being the first point of contact for prospects, guests, and family members, making a lasting impression that reflects the high standards and warm hospitality of The Gables. Working within the Member Services Department, the Concierge collaborates closely with Lifestyle Advisors and Healthcare Marketers to ensure a seamless and positive experience for new prospects, visiting family members, and community residents alike.

The Concierge will support a variety of essential community programs and amenities through effective communication, scheduling, and administrative capabilities as trained. This role plays a significant part in community sales efforts by managing incoming sales calls, conducting tours, handling walk-in inquiries, and providing exceptional customer service to all visitors. Additionally, the Concierge offers telephone and administrative support across departments, contributing to the smooth operation of community functions.

This position offers regular hours from 8 a.m. to 4 p.m., Monday through Friday, with some weekend and holiday shifts. It is an opportunity for individuals passionate about senior care and hospitality, who aspire to make a tangible difference in the lives of seniors and their families while working in a supportive and rewarding environment. If you are ready to become a key contributor to our welcoming community and strive for excellence in every interaction, The Gables invites you to apply and start a meaningful career as our next Concierge.