Concierge/Receptionist Full Time

The Gables is a distinguished luxury senior living community that proudly holds the designation of a Great Place to Work. Our commitment to creating a welcoming and supportive environment is underscored by our core philosophy, 'People First, Always.' We understand that the foundation of our success lies in our dedicated and compassionate team members who exemplify professionalism and respect in every interaction. As a community, The Gables is devoted to enriching the lives of our residents, providing them with not only exceptional living standards but also a nurturing atmosphere that feels like home. We believe that every team member contributes directly to the well-being and happiness of those we serve, making this an extraordinary place to work and live.

Joining The Gables means becoming part of a culture that values growth, teamwork, and genuine human connection. Our workplace encourages continuous personal and professional development, and we celebrate contributions that enhance the overall community experience. We foster a collaborative environment where every voice matters, and innovation is embraced to maintain a vibrant, engaging setting for residents and employees alike.

We are currently seeking a Concierge (Director of First Impressions) to join our Member Services Department. In this pivotal role, you will be the welcoming face of the community, playing an essential part in forming first impressions for prospective residents, guests, and family members. This position requires a professional who is warm, courteous, and efficient in managing inquiries and providing administrative support. As the Concierge, you will collaborate closely with Lifestyle Advisors and Healthcare Marketers to ensure that every interaction is positive and memorable.

The Concierge’s responsibilities extend beyond greeting visitors; you will manage essential communication channels, including answering telephone calls, pages, and walkie-talkies. Supporting community sales efforts is also a key function, as you will engage visitors, collect important information, and promote The Gables as a premier senior living community. You will assist in promoting programs, outings, and events, encouraging participation and assisting with registrations to foster resident engagement.

Maintaining safety and security is a top priority. The Concierge monitors security systems, including emergency call systems, and responds appropriately to ensure a safe environment for all. Operational responsibilities include managing office equipment, handling mail and newspaper deliveries, and assisting with inventory management for office and community supplies. You will participate in mandatory in-service training sessions and uphold HIPAA standards, ensuring confidentiality for all resident and employee health information.

This full-time position operates primarily from 8 a.m. to 4 p.m., Monday through Friday, with some weekend and holiday hours required. The ideal candidate will be comfortable performing a variety of physical tasks, such as standing, walking, lifting up to 25 lbs, and using office equipment for extended periods. While travel is not generally expected, occasional trips for training or company events may be necessary.

If you are passionate about making a meaningful impact in the lives of seniors and seek an engaging work environment that prioritizes respect, compassion, and excellence, The Gables invites you to apply and become a vital part of our outstanding team.