Concierge/Receptionist

Sunrise Senior Living is a renowned provider of senior care and assisted living services dedicated to empowering residents to live longer, healthier, and happier lives. With a strong commitment to quality care, Sunrise has been recognized repeatedly as a Great Place to Work, showcasing its dedication to fostering a positive work culture for its team members. This certification has been awarded to Sunrise nine times, underscoring the organization's focus on creating a supportive, inclusive, and rewarding environment.

Sunrise Senior Living's Cascade community is currently seeking a Concierge to be the welcoming face and first point of contact for residents, their families, potential residents, and visitors. This role is pivotal in shaping first impressions of the community, offering exceptional customer service, and supporting the day-to-day operations of the facility. The Concierge will play an essential role in assisting with recruitment efforts, managing communications, and contributing to the overall smooth functioning of the community.

The Concierge position at Sunrise Senior Living is full-time and offers competitive compensation alongside a comprehensive benefits package. The role demands a warm, approachable personality with excellent communication skills, capable of handling multiple priorities simultaneously. The ideal candidate will contribute to Sunrise’s mission and upholding their Principles of Service and Core Values, which emphasize respect, dignity, and compassion for every individual.

Responsibilities include greeting visitors with a warm welcome, managing phone calls efficiently, providing community information, and assisting with resident move-in and marketing tasks. Additionally, the Concierge will assist in maintaining a pleasant atmosphere in key areas such as the Bistro and front desk, monitor safety protocols, and support risk management efforts to ensure compliance with occupational health and safety regulations. Administrative duties, such as maintaining logs, managing mail, and supporting payroll processes, are also integral to the role.

As part of the Sunrise team, the Concierge will engage actively in team meetings, training, and continuous development programs. They will be involved in resident safety procedures, emergency response, and community engagement initiatives that uphold Sunrise’s high service standards. This role is not only administrative but deeply rooted in serving others, requiring the ability to build meaningful relationships and demonstrate empathy and attentiveness.

Sunrise Senior Living offers a working environment that celebrates diversity, encourages career growth, and recognizes the unique contributions of each team member. The community values teamwork, continuous learning, and personal as well as professional development. Working for Sunrise means being part of an organization that genuinely cares about the wellbeing of both its residents and its employees. Selected candidates will also be subject to pre-employment screenings and health evaluations in compliance with federal, state, and local laws, including possible COVID-19 and Influenza vaccinations if mandated.

Joining Sunrise Senior Living as a Concierge means becoming part of a mission-driven organization where your work has a meaningful impact every day. The role provides an opportunity to enhance the lives of seniors while developing your career in a supportive and rewarding workplace noted for its exceptional culture. You will benefit from competitive pay, valuable training, and a robust benefits package that supports not only your career but also your personal life goals.