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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $19.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Employee assistance program
Paid Time Off
sick leave
Holiday pay
Tuition Reimbursement
Discretionary bonuses
myFlexPay
Job Description
Sunrise Senior Living is a renowned provider of senior care and assisted living services dedicated to empowering residents to live longer, healthier, and happier lives. With a strong commitment to quality care, Sunrise has been recognized repeatedly as a Great Place to Work, showcasing its dedication to fostering a positive work culture for its team members. This certification has been awarded to Sunrise nine times, underscoring the organization's focus on creating a supportive, inclusive, and rewarding environment.
Sunrise Senior Living's Cascade community is currently seeking a Concierge to be the welcoming face and first point of contact for residents, th... Show More
Sunrise Senior Living's Cascade community is currently seeking a Concierge to be the welcoming face and first point of contact for residents, th... Show More
Job Requirements
- High school degree or GED
- proven customer service experience
- proficiency in computer skills including Microsoft Office and Sunrise applications
- ability to learn new software quickly
- strong organizational and time management skills
- good communication skills both verbal and written
- ability to maintain accurate records
- willingness to follow safety procedures including use of PPE
- ability to handle multiple priorities
- teamwork and reliability
- compliance with pre-employment screenings and health evaluations as required
- valid driver's license if driving company vehicle is necessary
Job Qualifications
- High school degree or GED
- proven customer service experience and skills
- proficiency in computer use including Microsoft Office and Sunrise applications
- strong communication and organizational skills
- good judgment problem solving and decision-making abilities
- ability to handle multiple priorities effectively
- previous experience in a customer-facing role preferred
- familiarity with safety procedures and risk management practices
- ability to work collaboratively in a team environment
Job Duties
- Oversee the community entry area for visitors and guests extending a warm welcome
- manage external and internal calls answering promptly with appropriate greetings
- take and communicate complete messages with pertinent information
- provide community overviews and direct inquiries to appropriate personnel
- assist Director of Sales and Executive Director with inquiries and recruitment process
- maintain marketing and move-in packet inventory
- support resident move-in and administrative processes
- keep front desk and Bistro areas clean organized and pleasant
- monitor safety protocols and community compliance with health and safety regulations
- maintain resident and team member rosters and emergency contact lists
- respond to emergencies according to policy
- manage guest and resident sign-in and sign-out procedures
- perform general administrative duties including data entry mail distribution and meal ticket processing
- participate in team meetings training and engagement activities
- assist with recruitment data entry and office supply monitoring
- maintain positive, professional relationships with residents families and team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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