Concierge/Front Desk Reception - Part Time (Fri/Sat/Sun)

Emerald Heights is a premier life plan community located in Redmond, Washington, dedicated to providing exceptional senior living experiences throughout the Puget Sound area. As a distinguished establishment in the senior care industry, Emerald Heights offers a comprehensive full continuum of care services ranging from independent living and assisted living to skilled nursing and memory care. The community is designed to enhance the quality of life for its residents by fostering a welcoming atmosphere, promoting wellness, and ensuring safety and comfort in every aspect of their service delivery. Emerald Heights prides itself on its commitment to excellence and strives to create an environment where seniors can thrive with dignity, respect, and purpose.

Emerald Heights is currently seeking a Concierge to join their dedicated team. This employment opportunity offers a part-time schedule with a competitive pay range of $20.00 to $22.00 per hour. The Concierge role is vital in creating an inviting and hospitable environment for residents, guests, and staff. As the first point of contact, the Concierge provides superior customer service by managing a busy front desk, demonstrating patience, focus, and calm under pressure. This position requires a strong team player adept at multitasking and capable of performing computer-based administrative duties efficiently.

The role entails greeting and directing residents and visitors warmly and professionally, handling multi-line phone systems, managing communications through a two-way radio, and addressing urgent matters including medical emergencies as per policies. Additionally, the Concierge performs various administrative tasks such as sorting and distributing mail, coordinating guest apartment reservations, assisting with petty cash disbursements for residents, and supporting overall office functions while maintaining confidentiality and practicing sound judgment. The position also involves attending meetings and community functions, contributing to team efforts, and upholding a professional appearance.

Emerald Heights offers comprehensive employee benefits that include 100% paid medical, dental, and vision insurance for employees working 30 or more hours per week, employer-paid life insurance and AD&D coverage, flexible spending accounts with cash rollover features, and the option to purchase long-term disability insurance. Additionally, employees have access to a 403(b) retirement plan with employer matching, tuition reimbursement, employee assistance programs, gym and pool access, free parking, free meals, and beautiful walking paths around the community. Paid time off is provided based on hours worked, including holidays and personal days. This role is perfect for someone who wants to make a difference daily, build meaningful relationships with seniors, and contribute positively to a respected senior living community.