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Concierge/Driver

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $22.00
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Work Schedule

Flexible
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Benefits

Defined Growth Opportunities
flexible schedules
Vacation pay
sick pay
Appreciation days
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Aegis Living is a nationally recognized leader in retirement living, assisted living, and memory care services. The company is devoted to providing seniors with the highest quality of life by promoting health, well-being, and a strong sense of community. Aegis of Laguna Niguel is part of this distinguished network, offering exceptional care and services tailored to meet the unique needs of its residents. This facility is known for its compassionate approach, commitment to excellence, and fostering an environment where residents feel valued and supported.

Aegis of Laguna Niguel is currently seeking a dedicated Concierge/Driver to join their team. This role is perfect for individuals who enjoy interacting with people each day, providing unparalleled customer service, and contributing positively to the lives of seniors and their families. The Concierge/Driver position offers a consistent schedule with flexible availability, making it ideal for candidates seeking a reliable and fulfilling career path. Employees in this role are responsible for greeting and assisting residents, guests, and family members with warmth and professionalism, managing front desk operations efficiently, and coordinating various appointments and outings to ensure a seamless experience for all involved.

In addition, the Concierge/Driver supports the smooth functioning of the marketing department and office management by facilitating communication and helping with administrative tasks. Strong familiarity with the community layout and staff roles is essential to guide visitors and direct inquiries effectively. The role requires calmness and quick thinking in busy or stressful situations, alongside a compassionate and positive attitude. To qualify, candidates should preferably have prior experience working as a receptionist, concierge, or in a supervisory role. Sensitivity to resident needs and an eagerness to exceed expectations with every interaction are also crucial traits of a successful Concierge/Driver at Aegis of Laguna Niguel.

The position offers competitive compensation, with an hourly wage between $19.00 and $22.00, reflecting experience and qualifications. Employees benefit from a robust package that includes medical, dental, and vision coverage, paid vacation and sick days, flexible scheduling, appreciative recognition days, and a 401K plan to support long-term financial security. Additionally, employees must be willing to complete a two-step TB test as part of the health and safety protocols.

This role represents an excellent opportunity for individuals looking to grow within a respected healthcare and senior living provider. The company promotes defined growth opportunities, encouraging career advancement and professional development. If you are compassionate, possess strong communication skills, and want to contribute meaningfully to the lives of seniors in a vibrant community setting, Aegis of Laguna Niguel invites you to apply online or visit in person to learn more about joining their team.

Job Requirements

  • Must be willing to take 2-step TB test
  • Open availability
  • Sensitivity to resident needs
  • Ability to remain calm under stress
  • Previous experience in receptionist, concierge, or supervisory role preferred

Job Qualifications

  • Preferred previous experience working as a receptionist, concierge, or supervisory role
  • Compassionate and positive attitude
  • Ability to remain calm and think quickly under stressful situations
  • Sensitivity to resident needs and the ability to build positive relationships
  • Display a desire to exceed expectations with every interaction

Job Duties

  • Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
  • Answer all phone calls in a professional manner and handling the front desk and all assigned duties
  • Coordinate medical appointments and family outings with care and nursing staff
  • Support the smooth operation for the marketing department and office manager
  • In depth familiarity with the community layout and employees’ responsibilities

Job Criteria

Experience

Mid Level (3-7 years)


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