Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $21.25
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401k
Employee assistance program
Free Meals
Employee Referral Program
Job Description
Cogir Senior Living, headquartered in Scottsdale, Arizona, is a renowned operator of senior living communities across 11 states in the US. With a deep commitment to enhancing the quality of life for seniors, Cogir Senior Living manages a comprehensive portfolio of residences that emphasize compassionate, personalized care and vibrant community life. Known for fostering an environment of growth and support for both its residents and employees, Cogir strives to maintain a culture rooted in human focus, creativity, and excellence. This dedication has positioned the company as a trailblazer in the senior housing sector, continually seeking to innovate and provide exceptional living experiences for older adults.
The Concierge role at Cogir Senior Living is a vital position within our community framework, serving as the welcoming face and first point of contact for residents, their families, visitors, and guests. This role not only helps ensure seamless front desk operations but also plays an instrumental part in creating a warm and inviting atmosphere that reflects the company’s values. The Concierge will be responsible for handling multiple tasks ranging from answering multiline phones and greeting guests to assisting residents with scheduling transportation and activities. This position demands a person with excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a dynamic environment. Scheduled primarily on weekends and evenings, the Concierge ensures continuous support and security of the community. The role offers competitive wages along with comprehensive benefits including health, dental, vision, and life insurance, paid time off, 401K with company match, and more, thereby supporting employees’ well-being and professional growth. Interested candidates should be prepared to contribute positively to a thriving senior living environment that values respect, assistance, and community engagement.
The Concierge role at Cogir Senior Living is a vital position within our community framework, serving as the welcoming face and first point of contact for residents, their families, visitors, and guests. This role not only helps ensure seamless front desk operations but also plays an instrumental part in creating a warm and inviting atmosphere that reflects the company’s values. The Concierge will be responsible for handling multiple tasks ranging from answering multiline phones and greeting guests to assisting residents with scheduling transportation and activities. This position demands a person with excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a dynamic environment. Scheduled primarily on weekends and evenings, the Concierge ensures continuous support and security of the community. The role offers competitive wages along with comprehensive benefits including health, dental, vision, and life insurance, paid time off, 401K with company match, and more, thereby supporting employees’ well-being and professional growth. Interested candidates should be prepared to contribute positively to a thriving senior living environment that values respect, assistance, and community engagement.
Job Requirements
- High school diploma or equivalent
- previous customer service or front desk experience in a hotel retirement community or office setting
- knowledge of computer systems including Word Excel and Outlook
- excellent communication skills
- ability to work flexible hours including weekends and holidays
- strong organizational and multitasking abilities
- ability to maintain confidentiality and professional conduct
Job Qualifications
- High school diploma or equivalent
- at least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
- working knowledge of various computer systems including Word Excel and Outlook
- patience and willingness to assist our residents visitors and team members
- friendly assertive professional outgoing multitasked and organized
- excellent communication skills
- availability to work flexible shifts including weekends and holidays
- ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone directing calls and inquiries as needed
- greet all families residents guests and vendors with a smile
- maintain outside visitor logs and monitor access to the community
- assist residents with scheduling transportation activities or appointments
- support management with administrative tasks such as data entry scheduling or light clerical work
- address resident concerns or questions and escalate issues to management when necessary
- complete work order requests
- deliver packages to resident apartments
- fold and deliver laundry to resident apartments
- ensure the building is secured and locked before end of the night
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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