
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Professional Development
competitive pay
Job Description
Guardian Security Services is a prominent company specializing in delivering exceptional security and residential hospitality services, primarily focusing on luxury communities. Located in Alexandria, VA 22314, the company has established itself as a trusted provider of professional concierge and security services designed to ensure a safe, welcoming, and comfortable living environment for residents. Known for its commitment to excellence, integrity, and diversity, Guardian Security Services prides itself on recruiting skilled professionals who exhibit a genuine passion for outstanding customer service and community engagement. The company culture promotes continuous professional development and values employees who demonstrate strong interpersonal skills and problem-solving abilities. Guardian Security Services operates with a dedication to fostering robust professional relationships within the communities it serves, making it a preferred employer in the residential hospitality industry.
The role of Concierge at Guardian Security Services is essential in maintaining the overall satisfaction and security of luxury residential communities. This position requires a high-energy, outgoing, and highly professional individual capable of managing front desk operations efficiently. The Concierge is the frontline representative and must excel in providing excellent member service, addressing residents' requests promptly, and maintaining a safe and orderly environment. Candidates will have the responsibility for operating and overseeing residential property management software systems such as Building Link, Yardi, Rent Café, and Entrata, which facilitate streamlined communication and management tasks. The position offers a competitive pay rate of $18.00 per hour with a weekend schedule, including Saturday and Sunday shifts from 8:00 pm to 4:00 am or 4:00 pm to 12:00 am, requiring flexibility and availability outside traditional business hours.
This role is especially suited for individuals with prior residential concierge experience, preferably those familiar with managing properties consisting of 250 or more units. The ideal candidate will be detail-oriented and capable of multitasking effectively while maintaining a neat and professional appearance. Excellent written and oral communication skills are vital, along with computer literacy for tasks such as submitting reports, maintaining logs, and producing signage. Additionally, comprehensive knowledge of the local Alexandria area, including tourist attractions, dining options, and transportation services, is crucial to assist residents and enhance their living experience. Guardian Security Services emphasizes a commitment to diversity and equal employment opportunities and provides a work environment that respects all employees regardless of their background. A thorough background investigation and reference check are prerequisites for employment, ensuring the integrity and security of the community. This position presents an exciting opportunity for hospitality professionals who are passionate about residential service and are looking to grow their careers within a respected company that values dedication and professional excellence.
The role of Concierge at Guardian Security Services is essential in maintaining the overall satisfaction and security of luxury residential communities. This position requires a high-energy, outgoing, and highly professional individual capable of managing front desk operations efficiently. The Concierge is the frontline representative and must excel in providing excellent member service, addressing residents' requests promptly, and maintaining a safe and orderly environment. Candidates will have the responsibility for operating and overseeing residential property management software systems such as Building Link, Yardi, Rent Café, and Entrata, which facilitate streamlined communication and management tasks. The position offers a competitive pay rate of $18.00 per hour with a weekend schedule, including Saturday and Sunday shifts from 8:00 pm to 4:00 am or 4:00 pm to 12:00 am, requiring flexibility and availability outside traditional business hours.
This role is especially suited for individuals with prior residential concierge experience, preferably those familiar with managing properties consisting of 250 or more units. The ideal candidate will be detail-oriented and capable of multitasking effectively while maintaining a neat and professional appearance. Excellent written and oral communication skills are vital, along with computer literacy for tasks such as submitting reports, maintaining logs, and producing signage. Additionally, comprehensive knowledge of the local Alexandria area, including tourist attractions, dining options, and transportation services, is crucial to assist residents and enhance their living experience. Guardian Security Services emphasizes a commitment to diversity and equal employment opportunities and provides a work environment that respects all employees regardless of their background. A thorough background investigation and reference check are prerequisites for employment, ensuring the integrity and security of the community. This position presents an exciting opportunity for hospitality professionals who are passionate about residential service and are looking to grow their careers within a respected company that values dedication and professional excellence.
Job Requirements
- High school diploma or equivalent
- Prior residential concierge experience
- Experience with 250+ unit properties desirable
- Knowledge of Building Link, Yardi, Rent Café, Entrata preferred
- Effective written and oral communication skills
- Computer literacy
- Neat and professional appearance
- Ability to provide excellent customer service
- Detail oriented
- Exceptional communication skills
- Knowledge of local area, tourist attractions, restaurants, and transportation
- Flexible availability including weekends
- Strong planning, organizational, and time management skills
- Maintain exceptional attendance and punctuality
- Successfully complete background investigation and reference check
Job Qualifications
- High school diploma or equivalent
- Prior residential concierge experience
- Experience with 250+ unit properties desirable
- Knowledge of Building Link, Yardi, Rent Café, Entrata preferred
- Effective written and oral communication skills
- Computer literacy
- Detail-oriented
- Strong interpersonal skills
- Knowledge of local Alexandria area
- Flexible schedule including weekends
Job Duties
- Provide excellent member service
- Maintain strong professional relationships
- Manage front desk operations efficiently
- Use Building Link, Yardi, Rent Café, Entrata software systems
- Submit reports and maintain logs
- Produce signage and handle administrative duties
- Assist residents with information about local area and services
- Ensure a neat and professional appearance
- Handle multiple tasks simultaneously
- Display exceptional communication skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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