Concierge (Weekend Evenings Required)

Provincial Senior Living, a part of the Discovery Senior Living family of operating companies, specializes in managing lifestyle-focused senior living communities. Founded on the "Pillars of Excellence," the company is dedicated to fostering a positive work environment and culture that values the contributions of each Team Member. With thousands of employees, Provincial Senior Living is committed to delivering exceptional experiences for its residents through both dedicated care and quality service. Their communities focus on not only meeting the day-to-day needs of senior residents but also enhancing their quality of life through supportive and engaging services.

The Part-Time Concierge position at Provincial Senior Living plays an essential role in the overall resident and guest experience. This role requires weekend availability and centers on greeting guests, residents, and employees while managing both external and internal communications. The Concierge is responsible for answering phones, taking accurate messages, providing general information, and assisting with daily administrative tasks that contribute to the smooth operation of the community. The position requires a friendly demeanor, excellent communication skills, and the organizational abilities to manage multiple responsibilities simultaneously.

The Concierge serves as the first point of contact for visitors, ensuring a warm welcome and helpful assistance by answering inquiries, providing directions, and facilitating appointments for residents and their family members. Administrative duties include updating resident contact lists, managing sign-in logs, preparing meal tickets, and collaborating with departments like marketing and dining services. Maintaining a neat and organized workspace is part of the role as well. By upholding company policies and procedures, the Concierge ensures that the community operates efficiently and residents receive top-quality service.

In addition to these responsibilities, Provincial Senior Living offers competitive wages, access to wages before payday, flexible scheduling, paid time off and holidays for full-time employees, and comprehensive benefits including health, dental, vision, life, and disability insurance. The company supports professional growth through paid training and advancement opportunities, providing meals, uniforms, and an Employee Assistance Program. The role is ideal for individuals who are enthusiastic about impacting lives directly and enjoy engaging with seniors and their families in a warm community environment.