Job Overview
Compensation
Hourly
Exact $20.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K Matching
commuter benefit
apartment discount
Student Loan Assistance
Paid holidays
Job Description
Reside Living is a dynamic and rapidly expanding property management company based in Chicago, specializing in multifamily apartment communities. With a robust portfolio of 3,000 apartments and growing, Reside Living is dedicated to providing modern, stylish living spaces that tenants are proud to call home. The company is deeply committed to environmental responsibility, implementing green solutions and cutting-edge technology to reduce its ecological footprint while enhancing resident comfort. Reside Living's unique blend of innovation, sustainability, and community focus sets it apart in Chicago's competitive real estate market.
At Reside Living, the employee culture is built around openness, inclusivity, and growth opportunities. The company fosters a workplace where fun is part of the daily routine and every team member has a clear path for advancement. Employees enjoy a supportive environment that emphasizes professional development and personal well-being, reinforced by competitive compensation and comprehensive benefits.
The Concierge role at Reside Living is essential to the resident experience, serving as the welcoming face and central point of contact for residents and prospects alike. This position embodies the company's values by delivering exceptional service, facilitating convenient access to amenities, and cultivating a vibrant community atmosphere. The Concierge helps to enhance the lifestyle associated with the Reside brand by coordinating a variety of resident services and events.
Working as a Concierge, you will engage directly with residents and visitors, manage property security considerations, provide leasing support, and assist with property management tasks. This multifaceted role requires strong communication, organizational skills, and the ability to multitask within a fast-paced environment. Reside Living offers competitive compensation starting at $20 per hour, with full-time schedules primarily on the second shift from 3:30 PM to midnight, including consecutive days off on Tuesdays and Wednesdays.
Reside Living prioritizes training and internal promotion, making this an excellent opportunity for candidates looking to grow their careers in property management and hospitality. Employees benefit from substantial perks including medical, dental, life insurance, short and long-term disability coverage, paid holidays, paid time off starting at 13 days annually with increases after the first year, 401K matching, commuter benefits, and industry-leading student loan assistance of $100 monthly. Additionally, employees may enjoy a generous 25% monthly discount on apartment rent.
This role demands a professional who is comfortable working independently but also thrives within a team-oriented culture, and who can demonstrate impeccable attention to detail, passion for quality service, and energy in every interaction. Reside Living values diversity and inclusion and is an Equal Opportunity Employer committed to providing a workplace free from discrimination.
At Reside Living, the employee culture is built around openness, inclusivity, and growth opportunities. The company fosters a workplace where fun is part of the daily routine and every team member has a clear path for advancement. Employees enjoy a supportive environment that emphasizes professional development and personal well-being, reinforced by competitive compensation and comprehensive benefits.
The Concierge role at Reside Living is essential to the resident experience, serving as the welcoming face and central point of contact for residents and prospects alike. This position embodies the company's values by delivering exceptional service, facilitating convenient access to amenities, and cultivating a vibrant community atmosphere. The Concierge helps to enhance the lifestyle associated with the Reside brand by coordinating a variety of resident services and events.
Working as a Concierge, you will engage directly with residents and visitors, manage property security considerations, provide leasing support, and assist with property management tasks. This multifaceted role requires strong communication, organizational skills, and the ability to multitask within a fast-paced environment. Reside Living offers competitive compensation starting at $20 per hour, with full-time schedules primarily on the second shift from 3:30 PM to midnight, including consecutive days off on Tuesdays and Wednesdays.
Reside Living prioritizes training and internal promotion, making this an excellent opportunity for candidates looking to grow their careers in property management and hospitality. Employees benefit from substantial perks including medical, dental, life insurance, short and long-term disability coverage, paid holidays, paid time off starting at 13 days annually with increases after the first year, 401K matching, commuter benefits, and industry-leading student loan assistance of $100 monthly. Additionally, employees may enjoy a generous 25% monthly discount on apartment rent.
This role demands a professional who is comfortable working independently but also thrives within a team-oriented culture, and who can demonstrate impeccable attention to detail, passion for quality service, and energy in every interaction. Reside Living values diversity and inclusion and is an Equal Opportunity Employer committed to providing a workplace free from discrimination.
Job Requirements
- High school diploma or GED
- one year or more of customer-facing experience in hospitality, retail sales, or luxury services
- property management, leasing, community management, or administrative assistant experience welcome
- exceptional communication skills both verbal and written
- strong organizational skills and ability to multitask
- ability to solve problems through communication and ingenuity
- impeccable attention to detail, pride in the quality of work, and energy
- comfortable working alone but excited to work on a team
- proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook
Job Qualifications
- High school diploma or GED
- one year or more of customer-facing experience in hospitality, retail sales, or luxury services
- property management, leasing, community management, or administrative assistant experience welcome
- exceptional communication skills both verbal and written
- strong organizational skills and ability to multitask
- ability to solve problems through communication and ingenuity
- impeccable attention to detail, pride in the quality of work, and energy
- comfortable working alone but excited to work on a team
- proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook
Job Duties
- Greeting and registering guests and prospective residents
- answering concierge station phones
- booking cabs, limos, and other transportation services
- monitoring security systems and security cameras
- providing key date reminder service
- planning resident events
- performing light leasing duties such as guest card management and providing property information
- referring prospects to appropriate offices
- providing walk-in traffic with rental information
- serving as leasing backup for after-hours and rollover calls
- providing after-hours answering service for property offices
- responding to resident emergencies and contacting on-call maintenance
- taking and forwarding or entering service requests
- following up with residents on completed service requests
- managing and entering community information into CFR systems
- assisting managers in conducting social events
- creating and coordinating resident parties and functions
Job Criteria
Experience
No experience required
Job Location
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