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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
Belk is a leading department store retailer known for offering a wide range of quality apparel, accessories, and home products. Founded with a commitment to serving communities with excellence and providing outstanding customer experiences, Belk has grown to become a trusted name in retail. The company consistently focuses on delivering value, style, and personalized service to its customers through a friendly and engaging shopping environment. As a prominent player in the retail industry, Belk emphasizes teamwork, innovation, and employee development to maintain its competitive edge and foster long-term growth. This dynamic environment provides employees with opportunities to grow their careers... Show More
Job Requirements
- High school diploma or equivalent
- previous retail or customer service experience preferred
- ability to work flexible schedule including nights, weekends, and holidays
- capable of standing and moving throughout store for extended periods
- ability to bend, reach, and lift up to 40 pounds
- strong communication skills
- self-directed with ability to work with minimal supervision
Job Qualifications
- High school diploma or equivalent
- experience in customer service or retail preferred
- excellent communication skills
- ability to work independently and as part of a team
- strong interpersonal skills
- proficiency with technology including smartphones and tablets
- commitment to providing outstanding customer experience
- ability to learn and apply product knowledge quickly
Job Duties
- Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities
- greet, engage, and assist customers warmly, creating a welcoming environment and providing attentive, personalized service to enhance customer shopping experience
- provide services, such as gift wrapping, gift card selling and other giftable items, online ordering, inventory look-up, and package pickups
- apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales
- build customer loyalty that encourages repeat interactions by introducing Belk rewards program and the Belk app
- process transactions accurately and efficiently
- handle customer inquiries, returns, and concerns with professionalism, promptness, and care
- maintain visually appealing service area, presentation standards, accurate signage, and cleanliness through daily recovery and supply replenishment
- leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance
- stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service
- contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements
- support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned
- follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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