Concierge Security Officer/Austin

Our client is a distinguished property management company specializing in high-rise office environments located in Austin, Texas. Renowned for upholding the highest standards of tenant satisfaction and operational excellence, the firm fosters a professional and upscale atmosphere that supports a diverse business community. The company is committed to delivering impeccable service, ensuring that all tenants, guests, and visitors receive a seamless and welcoming experience from the moment they arrive. With a focus on maintaining secure, efficient, and polished lobby operations, they provide a workplace that not only functions smoothly but also exemplifies sophistication and hospitality.

We are currently seeking a full-time Concierge Security Officer to join this elite team in Austin, TX, offering an hourly wage of $22.00. This role demands outstanding interpersonal skills and a professional demeanor, serving as the pivotal first point of contact in a bustling high-rise office building. The Concierge Security Officer will embody the company’s commitment to excellence by providing a welcoming, organized, and high-end lobby experience for tenants and visitors alike.

The position requires flexible availability with all shifts open, including weekdays, weekends, and overnight hours, reflecting the varied needs of the office environment. The successful candidate will play a vital role in ensuring that the lobby is not only a secure area but also a place where visitors feel valued and well-assisted. This means greeting guests warmly, managing visitor check-ins with efficiency, and maintaining an attentive presence throughout the lobby to uphold safety and operational fluidity.

Responsibility for clear communication between building management and occupants is crucial, along with assisting visitors by providing accurate directions and information. The Concierge Security Officer is expected to navigate unexpected situations calmly and professionally, showcasing strong problem-solving skills and attention to detail. The ideal candidate will have prior experience in customer service or hospitality, preferably within concierge or front desk environments, emphasizing their ability to engage with a diverse clientele in a courteous and respectful manner.

Physical stamina is necessary as the role involves standing and interacting with visitors for extended periods. The position offers both full and part-time opportunities, with weekend and holiday availability considered an asset. By joining this team, the Concierge Security Officer will be integral in promoting a professional image, ensuring the lobby runs smoothly, and contributing to the overall positive atmosphere of the building. This is an excellent opportunity for individuals who thrive in customer-facing roles and who are eager to bring warmth, organization, and security to a prestigious workplace setting.