
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.35
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid holidays
Life insurance
Job Description
GardaWorld Security Services is a leading global security company dedicated to providing sophisticated and tailored security solutions for clients across various industries including office towers, hotels, shopping centers, and more. With an emphasis on highly skilled, trained, and dedicated professionals, GardaWorld combines advanced security technology with exceptional customer service to ensure the safety and protection of people and property worldwide. As a company that values its employees, GardaWorld has been recognized as the only guarding security company in the United States to be Certified by Great Place to Work. This distinction reflects the company’s commitment to fostering a positive work environment, promoting career growth, and supporting employees from frontline positions to corporate roles. Over 26 percent of their corporate staff began their careers as frontline workers, showcasing the company’s dedication to internal advancement and employee development.
The role of a Concierge Security Officer with GardaWorld Security Services involves much more than traditional security guarding. This full-time position, located in Barberton, offers a set schedule from Monday through Friday, 8 a.m. to 4 p.m., making it ideal for individuals seeking stability and a balanced work-life routine. The role requires a natural ability to connect with people, as it focuses heavily on customer service responsibilities in addition to security duties. Officers will operate in environments like office towers, hotels, and shopping centers, where they will be the face of security and the first point of contact for visitors and staff alike.
Concierge Security Officers are entrusted with welcoming guests, verifying identities, guiding visitors, managing access control, and performing regular patrols to identify potential security risks. They play a crucial role in maintaining security equipment, reporting maintenance needs, responding to incidents, and coordinating emergency responses. Beyond physical security, officers provide a reassuring presence by engaging with people in person or over the phone, answering questions, and addressing security concerns through detailed incident reports. GardaWorld provides the uniform at no cost and offers competitive compensation with an hourly wage of $16.35 plus access to DailyPay for early pay access.
Employees enjoy a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) retirement savings plan with employer matching, paid time off, paid holidays, disability coverage, and life insurance options. This role is an excellent opportunity for those with prior security, military, or law enforcement experience, but GardaWorld welcomes candidates from all backgrounds who demonstrate exceptional customer service skills and a commitment to safety. Successful employment is contingent upon background check and drug screening, ensuring the highest standards of integrity and professionalism. Ambitious individuals with an entrepreneurial mindset who want to represent GardaWorld as ambassadors will find promising career growth opportunities within the company.
The role of a Concierge Security Officer with GardaWorld Security Services involves much more than traditional security guarding. This full-time position, located in Barberton, offers a set schedule from Monday through Friday, 8 a.m. to 4 p.m., making it ideal for individuals seeking stability and a balanced work-life routine. The role requires a natural ability to connect with people, as it focuses heavily on customer service responsibilities in addition to security duties. Officers will operate in environments like office towers, hotels, and shopping centers, where they will be the face of security and the first point of contact for visitors and staff alike.
Concierge Security Officers are entrusted with welcoming guests, verifying identities, guiding visitors, managing access control, and performing regular patrols to identify potential security risks. They play a crucial role in maintaining security equipment, reporting maintenance needs, responding to incidents, and coordinating emergency responses. Beyond physical security, officers provide a reassuring presence by engaging with people in person or over the phone, answering questions, and addressing security concerns through detailed incident reports. GardaWorld provides the uniform at no cost and offers competitive compensation with an hourly wage of $16.35 plus access to DailyPay for early pay access.
Employees enjoy a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) retirement savings plan with employer matching, paid time off, paid holidays, disability coverage, and life insurance options. This role is an excellent opportunity for those with prior security, military, or law enforcement experience, but GardaWorld welcomes candidates from all backgrounds who demonstrate exceptional customer service skills and a commitment to safety. Successful employment is contingent upon background check and drug screening, ensuring the highest standards of integrity and professionalism. Ambitious individuals with an entrepreneurial mindset who want to represent GardaWorld as ambassadors will find promising career growth opportunities within the company.
Job Requirements
- High school diploma or GED
- Authorization to work in the U.S.
- Ability to pass extensive screening process
- Exceptional customer service skills
- Proficiency in basic phone and computer skills
- State security license if required
Job Qualifications
- Be authorized to work in the U.S.
- Be able to provide documentation of High School Diploma or GED
- Be able to ace (and pass) an extensive screening process
- Exceptional customer service skills
- Proficient in basic phone and computer skills
- Security, Military, Law Enforcement experience is beneficial
- You have a state license if required
Job Duties
- Customer service duties like welcoming, verifying identity, and guiding visitors
- Manage access control
- Perform regular patrols to identify potential risks
- Inspect security equipment and report any maintenance needs
- Respond to incidents, provide first aid, and coordinate with emergency teams
- Answer questions in person or by phone
- Write incident reports and communicate security concerns
- Ensure the safety and protection of individuals and property
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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