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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $37,440.00 - $40,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
long term disability insurance
Short term disability insurance
401k with match
Life insurance
Paid Time Off
Paid holidays
discount programs
paid sabbatical
Job Description
The Greet Hub Concierge role is an integral position within a professional corporate office environment dedicated to providing exceptional support to employees, visitors, and internal stakeholders. The employer is a reputable company focused on creating a welcoming and highly efficient workplace experience that blends hospitality with administrative coordination. This company prioritizes high standards in service delivery, making it an ideal setting for professionals who thrive in dynamic, fast-paced environments where attention to detail and communication excellence are imperative.
As a company, they strive to foster a culture of hospitality and professionalism where every interaction reflects their commitment to quality... Show More
As a company, they strive to foster a culture of hospitality and professionalism where every interaction reflects their commitment to quality... Show More
Job Requirements
- Ability to manage multiple priorities in a fast-paced environment
- Excellent written and oral communication skills
- Active listening
- Ability to adhere to schedule
- Desire for continuous learning
- Flexibility to adapt to changing tasks/priorities
- Strong verbal and written communication skills
- Professional presence and excellent interpersonal skills
- Strong attention to detail and organizational skills
Job Qualifications
- Minimum of 3 years of customer service experience
- Experience in front desk, concierge, hospitality, workplace services, or a related service environment preferred
- High school diploma or GED required
- Proficiency with Microsoft Office Suite, including Word, Outlook, Excel, and Teams
- Ability to use internet search tools, navigate systems, and complete accurate data entry
- Dependable, flexible, and committed to delivering consistent service
- Experience supporting a corporate office environment
- Familiarity with service request systems, visitor management tools, or workplace support platforms
- Experience working with employees, vendors, and guests in a polished service setting
Job Duties
- Provide a warm, polished, and professional welcome to all employees, visitors, and vendors, setting the standard for a five-star workplace experience
- Anticipate and proactively address employee and guest needs to deliver memorable and high-touch experiences
- Respond to employee requests in a timely, courteous, and professional manner
- Maintain a clean, organized, welcoming, and well-stocked reception area and common spaces
- Support new hire tours and assist with visitor or group arrivals as needed
- Ensure the front desk is never left unattended
- Aid with maintaining site security by strictly adhering to and enforcing established procedures, managing logbooks, and issuing visitor badges
- Enter service requests accurately and maintain complete and timely records in the appropriate systems
- Maintain a working knowledge of building operations, workplace policies, and available services to assist with facilities-related requests and coordinate follow-up as needed
- Serve as a trained backup for remote switchboard coverage when needed
- Support personal and convenience-related requests with discretion
- coordinate with local vendors to identify employee offerings, discounts, and resources
- Research local events and experiences to support employee engagement
- Communicate effectively with the onsite team regarding daily operations, service needs, and employee feedback
- Adapt to changing priorities and business needs while maintaining service standards
- Support operational improvements by sharing observations and ideas to enhance employee experience
- Achieve monthly targeted goals and service metrics as assigned
- Assist in the development and continued maintenance of Standard Operating Procedures
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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