Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Employee Discounts
Retirement Plan
Job Description
Hillcrest Health & Living is a respected provider in the healthcare industry, known for delivering exceptional post-acute rehabilitation and long-term care services. Located in Omaha, Nebraska, Hillcrest Millard is a premier community in West Omaha that stands at the forefront of healthcare innovation. This state-of-the-art facility offers a blend of advanced therapy, high-quality care, hospitality, and private accommodations, focused on aiding guests and residents in their recovery journeys, maintaining their independence, and fostering a supportive and welcoming atmosphere. At Hillcrest Millard, the emphasis is on combining clinical excellence with compassionate care to ensure that every individual's needs are met with dignity and respect.
The role of Concierge at Hillcrest Millard is a pivotal position that serves as the first point of contact for guests, residents, families, visitors, vendors, and staff. This position is classified as PRN, offering flexible scheduling and a starting pay of $15.50 per hour or more, depending on experience. As a Concierge, you will be responsible for greeting and assisting a wide range of people who enter the community, offering personalized services and support to enhance their experience. Your duties will include managing incoming communications, supporting administrative functions, and helping maintain a clean, organized, and welcoming front desk and lobby environment. This role requires a combination of strong customer service skills, organizational abilities, and professionalism, especially in a fast-paced healthcare setting.
Working at Hillcrest Millard means being part of a supportive team that values collaboration and upholds a mission centered around inspiring people to live their best lives. The Concierge contributes significantly to this mission by creating a positive, helpful, and professional atmosphere that reassures residents and visitors alike. This opportunity is ideal for someone who enjoys interacting with others, values a team-oriented culture, and thrives in an environment where every interaction can make a meaningful difference. By joining the Hillcrest Millard team, you will have the chance to develop your administrative and customer service skills while making a genuine impact on the daily lives of residents and their families in a workplace committed to excellence and respect.
The role of Concierge at Hillcrest Millard is a pivotal position that serves as the first point of contact for guests, residents, families, visitors, vendors, and staff. This position is classified as PRN, offering flexible scheduling and a starting pay of $15.50 per hour or more, depending on experience. As a Concierge, you will be responsible for greeting and assisting a wide range of people who enter the community, offering personalized services and support to enhance their experience. Your duties will include managing incoming communications, supporting administrative functions, and helping maintain a clean, organized, and welcoming front desk and lobby environment. This role requires a combination of strong customer service skills, organizational abilities, and professionalism, especially in a fast-paced healthcare setting.
Working at Hillcrest Millard means being part of a supportive team that values collaboration and upholds a mission centered around inspiring people to live their best lives. The Concierge contributes significantly to this mission by creating a positive, helpful, and professional atmosphere that reassures residents and visitors alike. This opportunity is ideal for someone who enjoys interacting with others, values a team-oriented culture, and thrives in an environment where every interaction can make a meaningful difference. By joining the Hillcrest Millard team, you will have the chance to develop your administrative and customer service skills while making a genuine impact on the daily lives of residents and their families in a workplace committed to excellence and respect.
Job Requirements
- High school diploma or equivalent preferred
- previous administrative, receptionist, customer service, or senior living experience preferred
- strong customer service skills
- excellent communication and organizational skills
- ability to stay calm, flexible, and professional in stressful situations
- strong attention to detail
- ability to work in a fast-paced environment
- comfort using technology and resources efficiently
- ability to speak, read, and write English
- STAR mentality: Selfless, Tough, Accountable, Respectful
Job Qualifications
- High school diploma or equivalent preferred
- previous administrative, receptionist, customer service, or senior living experience preferred
- strong customer service skills
- excellent communication and organizational skills
- ability to stay calm, flexible, and professional in stressful situations
- strong attention to detail
- ability to work in a fast-paced environment
- comfort using technology and resources efficiently
- ability to speak, read, and write English
- STAR mentality: Selfless, Tough, Accountable, Respectful
Job Duties
- Serve as a welcoming point of contact for guests, residents, families, visitors, vendors, and team members
- manage incoming calls, visitors, and outside vendors in a friendly and professional manner
- assist guests and residents with personalized services and daily requests
- provide clerical and office support as needed
- help create a positive first impression for everyone entering the community
- maintain accurate logs, records, and communication as directed
- support the leadership team and other departments with administrative tasks
- respond to guest, resident, and family needs timely, positively, and professionally
- help keep lobby and front desk areas clean, organized, and welcoming
Job Criteria
Experience
No experience required
Job Location
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