Concierge PRN

Lifespace Communities is a leading non-profit provider of senior living communities, headquartered in West Des Moines, Iowa, and Dallas, Texas. With more than 40 years of experience in the industry, Lifespace has built a strong reputation for creating vibrant, engaging, and supportive environments where seniors can live their aspirations and thrive in their daily lives. Employing over 4,500 team members and serving more than 5,100 residents, Lifespace is dedicated to fostering communities that encourage personal growth, meaningful connections, and excellent care. As one of the nation’s largest senior living organizations, Lifespace emphasizes a purpose-driven approach to its services, offering a range of living options and care levels designed to meet the diverse needs of older adults.

The position of Concierge at Beacon Hill, located at 2400 S Finley Road in Lombard, Illinois, presents an exciting opportunity to join Lifespace’s mission of delivering exceptional customer service and personalized experiences to residents and their guests. This role is hourly, with pay ranging from $15.54 to $21.37, reflecting the organization’s commitment to valuing the contributions of its team members. The Concierge serves as a primary point of contact within the community, providing a warm, welcoming presence that enhances the resident experience from the moment they are greeted. This role is centered around building relationships, offering helpful information about local attractions and events, and assisting with various logistical needs including vehicle assistance, package delivery, and appointment scheduling.

In this role, the Concierge is expected to operate with urgency and courtesy, ensuring that all resident and visitor interactions are handled with the utmost professionalism and care. Responsibilities include assisting residents and guests with their vehicles, managing the loading and unloading process, delivering groceries and packages to living areas, and directing deliveries efficiently. Additionally, the Concierge coordinates transportation appointments and dining room reservations, requiring excellent organizational skills and attention to detail.

Lifespace Communities encourages team members to grow their careers within the organization, promoting a culture of teamwork, respect, and continuous learning. This is an ideal position for individuals passionate about customer service and hospitality, seeking a role that allows them to make a positive impact daily while working in a supportive and dynamic environment. Candidates who have hospitality or customer service experience and hold a high school diploma or equivalent will find this opportunity rewarding and aligned with Lifespace’s values.

Joining Lifespace means becoming part of a family that is dedicated not only to the well-being of its residents but also to the personal and professional development of each employee. The Concierge role at Beacon Hill offers the chance to be at the heart of a vibrant senior living community, engaging with residents and visitors and contributing to an atmosphere where everyone is empowered to live their best life. If you are enthusiastic, compassionate, and eager to grow, this role provides the platform to thrive and excel in your career within the senior living industry.