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Concierge, Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $19.00 - $23.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

medical benefits
Matching 401(k)
Paid Time Off
Use of community amenities
cell phone plan subsidy

Job Description

Valle Verde in Santa Barbara, CA, is a distinguished senior living community recently honored as the "Best Continuing Care Retirement Community in the U.S. 2026" by Newsweek magazine. Nestled on 60 pristine acres in the beautiful city of Santa Barbara, Valle Verde offers a resort-style retirement experience combined with continuity of care tailored specifically for seniors. This commitment to excellence, comfort, and community makes Valle Verde a leader in senior living, providing an exceptional environment where residents can enjoy an active, fulfilling lifestyle with the assurance of professional healthcare support when needed.

Valle Verde's dedication to quality and compassionate care is reflected not only in its amenities and surroundings but also in the commitment of its team members, who uphold the highest standards of service. Their vision centers on enhancing the quality of life for seniors, empowering them to live independently while having access to comprehensive health services. The community offers a warm and welcoming atmosphere where residents and their families feel valued and supported.

The role of Part-Time Concierge at Valle Verde is a vital position within their Health Center, also known as the Nursing Center. As the first point of contact, the Concierge plays a pivotal role in creating a positive and inviting experience for all visitors. This part-time position is scheduled for Fridays, Saturdays, and Sundays from 8:30 am to 4:30 pm, offering flexibility and a competitive hourly wage ranging from $19 to $23 depending on experience.

The Part-Time Concierge is entrusted with providing excellent hospitality, sharing information both in person and via telephone, and performing essential clerical and light administrative duties. Maintaining residents' privacy, rights, and safety is paramount at all times. The position requires a warm, courteous, and professional demeanor as the Concierge greets residents, potential residents, families, visitors, and vendors, managing both external and internal calls effectively.

On a typical day, the Concierge at Valle Verde will provide detailed community information to support marketing and sales efforts, assist with resident services including transportation coordination, mail and deliveries, and facilitate visitor management. The role is integral to the smooth operation and welcoming environment of the Health Center.

To be successful in this position, candidates should have prior experience in customer service and clerical or administrative work. Proficiency in computer skills such as Microsoft Office Suite, desktop publishing software, internet applications, faxing, and copying is essential. A high school diploma or equivalent is required to qualify for this opportunity.

Working at Valle Verde means becoming part of HumanGood, the largest nonprofit owner and operator of senior living communities in California and one of the largest in the country. HumanGood offers an impressive benefits package and supports Team Members in their growth and well-being. Part-time and full-time employees enjoy a supportive work culture with benefits that can add up to 40% of base pay, including paid time off, health benefits, 401(k) with employer match, and more.

For part-time Team Members like the Concierge, medical benefits begin the first of the month following the start date, along with access to a matching 401(k), a cell phone plan subsidy, and the use of community amenities. Valle Verde encourages team members to find personal fulfillment and professional development in a workplace that values their contributions and supports their life goals. If you are passionate about serving seniors and want to work in a beautiful, award-winning community, this part-time Concierge role offers a meaningful and rewarding opportunity.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Prior clerical or administrative work experience
  • Computer skills including Microsoft Office and internet applications
  • Ability to manage multiple phone lines and communicate messages effectively

Job Qualifications

  • Prior customer service experience
  • Prior clerical or administrative work experience
  • Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.
  • High school diploma or equivalent

Job Duties

  • Greeting residents, potential residents, families, visitors, and vendors while managing both external and internal calls, taking and communicating messages
  • Providing an overview of community information to those inquiries in support of the marketing and sales efforts
  • Assisting with resident services such as transportation, mail and deliveries, and the coordination of visitors
  • Performing general clerical and light administrative duties
  • Ensuring residents’ privacy, rights, and safety are maintained at all times

Job Criteria

Experience

Mid Level (3-7 years)


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