
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional development opportunities
Equal opportunity employer
Job Description
Guardian Security Services is a reputable company specializing in providing professional security and concierge services to luxury residential communities. Established with a commitment to excellence, Guardian Security Services has built a strong reputation in the Arlington, VA area for delivering top-tier hospitality and security solutions tailored to upscale living environments. The company emphasizes integrity, diversity, and high standards in all its operations, ensuring that both residents and property management feel secure and valued. With a firm belief in fostering professional relationships and outstanding member service, Guardian Security Services is known for employing experienced personnel who are dedicated to enhancing the resident experience through attentive and personalized concierge support.
The Concierge role at Guardian Security Services is a pivotal position within luxury communities located in Arlington, VA 22209. This role requires an experienced and qualified individual adept in the residential hospitality field who can manage front desk operations with professionalism and efficiency. Scheduled to work Monday through Friday from 11:00 pm to 7:00 am, the Concierge will be responsible for providing exceptional customer service, handling multiple functions simultaneously, and maintaining excellent communication with residents and staff. The hourly pay ranges between $17.00 and $19.00, reflecting the value the company places on competence and dedication.
As a Concierge, the candidate will be the face of the residential community during overnight hours, tasked with addressing the needs and concerns of residents promptly and courteously. This role demands an outgoing, high-energy, and driven individual with strong problem-solving skills and the ability to work under pressure. The Concierge must also have a neat and professional appearance, possess computer literacy for administrative duties including submitting reports and maintaining logs, and demonstrate a thorough knowledge of the local area including tourist attractions, restaurants, and transportation services. The job also involves using specific property management software such as Building Link, Yardi, Rent Cafe, Entrata, among others, which supports operational efficiency and resident management.
Success in this role requires exceptional planning, organizational abilities, and time management skills to juggle the various responsibilities associated with front desk management. The candidate needs to maintain strong attendance and punctuality and be flexible enough to accommodate around-the-clock coverage if necessary. Guardian Security Services ensures an equitable hiring process by strictly adhering to equal opportunity employment policies, welcoming applicants from diverse backgrounds and eliminating discrimination based on race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, or disability.
This opportunity not only offers a competitive wage but also provides a chance to grow within a prestigious company committed to high standards of security and hospitality. The detailed scope of work and specific responsibilities will be discussed during the interview process, allowing candidates to understand the full extent of their role. Joining Guardian Security Services means becoming part of a professional team where excellence, integrity, and diversity are held in the highest regard, making it an ideal environment for dedicated individuals who aspire to provide unsurpassed residential concierge services.
The Concierge role at Guardian Security Services is a pivotal position within luxury communities located in Arlington, VA 22209. This role requires an experienced and qualified individual adept in the residential hospitality field who can manage front desk operations with professionalism and efficiency. Scheduled to work Monday through Friday from 11:00 pm to 7:00 am, the Concierge will be responsible for providing exceptional customer service, handling multiple functions simultaneously, and maintaining excellent communication with residents and staff. The hourly pay ranges between $17.00 and $19.00, reflecting the value the company places on competence and dedication.
As a Concierge, the candidate will be the face of the residential community during overnight hours, tasked with addressing the needs and concerns of residents promptly and courteously. This role demands an outgoing, high-energy, and driven individual with strong problem-solving skills and the ability to work under pressure. The Concierge must also have a neat and professional appearance, possess computer literacy for administrative duties including submitting reports and maintaining logs, and demonstrate a thorough knowledge of the local area including tourist attractions, restaurants, and transportation services. The job also involves using specific property management software such as Building Link, Yardi, Rent Cafe, Entrata, among others, which supports operational efficiency and resident management.
Success in this role requires exceptional planning, organizational abilities, and time management skills to juggle the various responsibilities associated with front desk management. The candidate needs to maintain strong attendance and punctuality and be flexible enough to accommodate around-the-clock coverage if necessary. Guardian Security Services ensures an equitable hiring process by strictly adhering to equal opportunity employment policies, welcoming applicants from diverse backgrounds and eliminating discrimination based on race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, or disability.
This opportunity not only offers a competitive wage but also provides a chance to grow within a prestigious company committed to high standards of security and hospitality. The detailed scope of work and specific responsibilities will be discussed during the interview process, allowing candidates to understand the full extent of their role. Joining Guardian Security Services means becoming part of a professional team where excellence, integrity, and diversity are held in the highest regard, making it an ideal environment for dedicated individuals who aspire to provide unsurpassed residential concierge services.
Job Requirements
- High school diploma or equivalent
- Prior experience in residential concierge
- Knowledge of property management software
- Effective communication and interpersonal skills
- Computer literacy
- Neat and professional appearance
- Ability to provide excellent customer service
- Ability to multitask and manage details
- Knowledge of local area
- Flexibility including weekends
- Strong planning and organizational skills
- Maintain attendance and punctuality
- Successful background investigation and reference check
Job Qualifications
- High school diploma or equivalent
- Prior residential concierge experience
- Experience with 250+ residential units preferred
- Familiarity with Building Link, Yardi, Rent Cafe, Entrata
- Effective written and oral communication skills
- Computer literacy
- Excellent customer service skills
- Strong planning, organizational, and time management abilities
- Knowledge of local attractions and services
- Flexibility and open availability
- Ability to maintain exceptional attendance and punctuality
Job Duties
- Provide excellent member service and maintain strong professional relationships
- Manage front desk operations efficiently during overnight shifts
- Utilize property management software such as Building Link, Yardi, Rent Cafe, and Entrata
- Submit reports, maintain logs, and produce signage with computer skills
- Display excellent written and oral communication skills
- Maintain neat and professional appearance
- Demonstrate knowledge of local area including tourist attractions, restaurants, and transportation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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