Job Overview
Compensation
Hourly
Range $20.00 - $22.00
Benefits
Competitive medical insurance
Dental Insurance
Vision Insurance
disability and life insurance
Generous Paid Time Off
onsite housing discount
6-week paid sabbatical after 10 years of service
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a globally recognized, fully integrated real estate platform specializing in property management, investment management, development, and construction services, with a strong focus on institutional-quality rental housing. Founded in 1993 and headquartered in Charleston, South Carolina, Greystar operates in over 265 markets worldwide, including North America, Europe, South America, and the Asia-Pacific region. The company manages and operates more than one million units and beds globally and handles real estate assets valued at over $300 billion, making it the largest operator of apartments in the United States. Greystar's scope includes nearly $79 billion in assets under management, comprising development projects and regulatory assets. The company's mission is to provide world-class service in rental residential real estate, supporting diverse communities and residents with excellence and integrity. For more information, visit www.greystar.com.
The Resident Services Coordinator role is an integral position within Greystar's property management team, designed to enhance the living experience of residents by organizing and implementing various resident services and community programs. This role acts as a vital point of contact and information for residents, offering assistance related to local market resources. The position requires strong organizational capabilities, interpersonal skills, and a dedication to maintaining a welcoming and accommodating environment for residents and prospects alike.
Key responsibilities include greeting visitors, managing communications, scheduling community amenities, assisting with resident activities, and overseeing logistical tasks such as package deliveries and guest suite management. The role involves maintaining detailed knowledge of local services and establishments to provide valuable resources to the residents. It also demands physical stamina for handling tasks both indoors and outdoors, including lifting and moving items, and flexibility to work varied hours including evenings, weekends, and holidays. The hourly pay range for this position is $20.00 to $22.00 and may include eligibility for performance bonuses based on company and individual results. The Resident Services Coordinator role offers a unique opportunity to contribute to the quality of life in Greystar-managed communities while growing professionally in a supportive and resource-rich environment.
The Resident Services Coordinator role is an integral position within Greystar's property management team, designed to enhance the living experience of residents by organizing and implementing various resident services and community programs. This role acts as a vital point of contact and information for residents, offering assistance related to local market resources. The position requires strong organizational capabilities, interpersonal skills, and a dedication to maintaining a welcoming and accommodating environment for residents and prospects alike.
Key responsibilities include greeting visitors, managing communications, scheduling community amenities, assisting with resident activities, and overseeing logistical tasks such as package deliveries and guest suite management. The role involves maintaining detailed knowledge of local services and establishments to provide valuable resources to the residents. It also demands physical stamina for handling tasks both indoors and outdoors, including lifting and moving items, and flexibility to work varied hours including evenings, weekends, and holidays. The hourly pay range for this position is $20.00 to $22.00 and may include eligibility for performance bonuses based on company and individual results. The Resident Services Coordinator role offers a unique opportunity to contribute to the quality of life in Greystar-managed communities while growing professionally in a supportive and resource-rich environment.
Job Requirements
- Ability to stand, walk, and sit for extended periods
- Capability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces
- Must be able to work in all weather conditions
- Ability to push, pull, lift, and carry weights up to 25 pounds independently and 50 pounds with assistance
- Willingness to travel rarely for training or to assist other properties
- Flexible work schedule including call duties during off-hours
Job Qualifications
- High school diploma or equivalent
- Previous experience in residential property management or resident services preferred
- Strong organizational and communication skills
- Ability to work flexible schedules including evenings, weekends, and holidays
- Basic computer proficiency
- Experience with event planning is a plus
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait
- Answer phone calls and route them to the appropriate team member
- Assist with completed service request callbacks as necessary
- Maintain guest suite scheduling, including payment and cleanliness
- Manage loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals and services
- Assist with planning and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, and delivery places
- Maintain relationships with concierge vendors
Job Location
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