Concierge - Limited Part-time Program - Cumberland Crossing Manor

Presbyterian SeniorCare Network is a distinguished provider of compassionate and vibrant senior living communities designed to nurture the whole person—body, mind, and spirit. Situated in the North Hills of Pittsburgh, Pennsylvania, Cumberland Crossing Manor is one such exemplary assisted living community under the Presbyterian SeniorCare Network, part of the UPMC Senior Communities. This community not only offers comfortable apartment living but also provides a supportive and elegant, home-like environment where older adults can truly thrive. The organization is committed to delivering exceptional care and creating an atmosphere where residents feel valued and supported in every aspect of their daily lives.

The role of Concierge at Cumberland Crossing Manor is a limited part-time position that plays a crucial part in the smooth operation of the community’s administrative functions. This hourly, non-exempt role requires availability for at least two shifts per week, with shifts available Monday through Friday from 4:30 PM to 9 PM, and on weekends with shifts from 8 AM to 2 PM or 2 PM to 9 PM. Starting pay ranges from $15.00 to $18.00 per hour, commensurate with experience. As a Concierge, you are the frontline ambassador for the community, responsible for greeting visitors warmly, addressing inquiries efficiently, and directing questions to the appropriate departments or individuals to ensure quick and accurate responses.

Beyond welcoming guests, the Concierge manages incoming telephone calls, ensuring each caller receives excellent customer service by directing them to the correct contacts or departments. This role demands a highly motivated, disciplined, and reliable individual who is capable of working independently while maintaining a calm and professional demeanor. Interactions with residents, visitors, and fellow staff require strong interpersonal skills and the ability to multitask effectively, often under pressure.

Working at Presbyterian SeniorCare Network means becoming part of a team dedicated to person-centered care—a philosophy that values each resident as a unique individual. Employees at Cumberland Crossing Manor benefit from a supportive workplace that offers unique perks such as free parking, employee referral bonuses, pet insurance, and renter’s insurance. New staff members are welcomed through a person-centered onboarding experience designed to set them up for long-term success. In addition, the organization provides opportunities for professional growth through apprenticeships and mentorship programs that foster learning and development under experienced leaders.

In summary, the Concierge position at Cumberland Crossing Manor offers a meaningful opportunity to contribute to a compassionate senior living environment. This role is ideal for individuals who enjoy engaging with others, possess strong organizational skills, and are looking to work in a reputable community with robust support and benefits. If you are passionate about making a positive difference in the lives of older adults while enjoying a flexible part-time schedule, this position is well suited for you. Apply today and become a valued member of the Presbyterian SeniorCare Network team, where every day offers a chance to impact lives positively and grow your career in the senior care industry.