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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $39.29 - $41.29
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
wellness programs
retirement plans
Job Description
Mandarin Oriental New York is a prestigious luxury hotel located in the heart of Manhattan, renowned for its sophisticated blend of modern design and stylish Oriental flair. As a flagship property of the Mandarin Oriental Hotel Group, known worldwide for luxury and exceptional service, the New York location offers 244 elegant guestrooms and suites, each boasting breathtaking views of Manhattan and Central Park. Guests at this five-star hotel enjoy a rich array of amenities including the MO Lounge, an all-day dining experience overlooking the stunning cityscape, a 14,500 square-foot spa that delivers supreme relaxation, and a cutting-edge fitness center complete... Show More
Job Requirements
- Two years New York City hotel Concierge experience
- Able to communicate written and spoken English
- Excellent overall communication skills
- Able to multi-task
- Able to work well in a team environment
- Able to stand for extended periods of time
- Must be professional and possess excellent presentation, communication, organization and effective time-management skills
- Must have very strong knowledge of the restaurants, bars, nightclubs, theatres, Broadway shows and attractions in New York City
- Flexible schedules and hours, willingness to work on weekends and holidays is required
Job Qualifications
- Two years New York City hotel Concierge experience
- Excellent overall communication skills
- Able to communicate written and spoken English
- Strong knowledge of restaurants, bars, nightclubs, theatres, Broadway shows and attractions in New York City
- Professional presentation skills
- Effective time-management skills
- Able to work well in a team environment
Job Duties
- Provide guests access to all New York City has to offer
- Offer a warm, sincere and personalized welcome to all guests
- Create special conversations with guests which identify personal preferences in order to record in each guest’s profile history
- Have an in-depth knowledge of directions, travel time, cost and various forms of transportation
- Maintain a constantly updated database with extensive information about city highlights
- Demonstrate first hand knowledge of the recommendations with thorough research
- Be proactive and anticipate the complete requirements to make the experience a success
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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