Concierge Host PM - $17/HR

Redlands, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $17.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional Development

Job Description

Our establishment is a premier hotel committed to delivering exceptional hospitality services and unforgettable guest experiences. As a prominent player in the hospitality industry, we pride ourselves on a guest-centric approach, ensuring that every visitor feels welcomed, valued, and well-informed. Located in a vibrant area teeming with cultural events and scenic attractions, our hotel offers guests a unique blend of comfort, luxury, and local flavor. Through our dedicated team, we continuously strive to create an inviting and memorable environment that encourages repeat visits and positive word-of-mouth.

We are currently seeking a dedicated Concierge to join our team. This ro... Show More

Job Requirements

High work ethic and self-initiative
previous experience as a Concierge or prior experience with local events
proven customer service skills, including ability to be resourceful and creative
strong business communication skills verbal and written
may be required to work varying schedules to include nights, weekends, and holidays
someone who enjoys working as and being part of a team that provides great experiences for our guests

Job Qualifications

Previous experience as a Concierge or prior experience with local events
proven customer service skills, including ability to be resourceful and creative
strong business communication skills verbal and written
high work ethic and self-initiative
enjoys working as and being part of a team

Job Duties

Create incredible memories for guests
building local contacts and be in the know on local area, including events happening in immediate and long term, to provide information to guests
provide and recommend things to see and do in the hotel and local area
highly knowledgeable of all Instagrammable spots
stay up to date on services and attractions
able to influence and guide guests to amenities and services
ensure Concierge lounge is inviting and clean
provide food and beverage services to guests, ensuring food quality and presentation is appealing, mixing drinks for guests
complies with applicable laws and responsible alcohol service

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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