GUARDIAN SECURITY SERVICES logo

Concierge Full Time Friday through Monday

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

competitive pay
stable schedule
opportunities for growth
Professional work culture
Strong operational support
Training
Clear expectations

Job Description

Guardian Security Services is a reputable security and hospitality company that specializes in providing high-quality concierge and security services to luxury residential communities, particularly in the Washington, DC area. Known for its commitment to excellence and professional service, Guardian Security Services has built a solid reputation for managing premium properties with a focus on resident satisfaction and safety. The company emphasizes training, operational support, and a professional culture that fosters career growth and ensures consistent delivery of white-glove service. As an equal opportunity employer, Guardian Security Services promotes diversity and inclusion, welcoming qualified applicants from all backgrounds without discrimination.

The role of Concierge/Doorman at Guardian Security Services is a unique opportunity for experienced professionals with a background in residential hospitality and luxury customer service. This position involves working closely with residents, visitors, and vendors to create a welcoming and secure environment at high-end residential properties. The ideal candidate will be energetic, outgoing, and possess strong problem-solving abilities, alongside the ability to manage front desk operations efficiently. The Concierge acts as the first point of contact, ensuring that each interaction reflects the luxury standard of the property. Beyond greeting guests and residents warmly, the role requires maintaining a vigilant presence in the lobby, assisting with package management, coordinating visitor access, and supporting resident requests with a concierge-style approach.

Offering a competitive pay rate of $20.00 to $21.00 per hour, this position follows a scheduled shift from Friday through Monday, 7 AM to 3 PM. The work environment is professional and supportive, designed to empower employees through training and clear expectations. Working as a Concierge at Guardian Security means being part of a team dedicated to operational excellence and superior customer service. This position suits candidates with prior hospitality experience, particularly those who have worked as hotel front desk staff, bellmen, or in luxury customer service roles. Additionally, candidates must exhibit strong communication skills, a polished appearance, and the ability to remain alert and attentive during long periods of standing.

Guardian Security Services also provides opportunities for career advancement within premier properties and ensures that employees receive stable schedules and competitive pay. The company places a high value on integrity, professionalism, and teamwork, creating a positive workplace atmosphere. Candidates must pass a background check and any required screening to ensure the safety and security of the community they will serve. This role is ideal for individuals who thrive in a guest-facing setting, take pride in their professional presentation, and enjoy problem-solving within a dynamic, luxury residential environment. Overall, Guardian Security Services offers a rewarding career path for any professional who seeks to combine hospitality expertise with a passion for enhancing resident experiences in luxury living spaces.

Job Requirements

  • High school diploma or equivalent
  • Prior hospitality experience
  • Strong communication skills
  • Excellent grooming and professional appearance
  • Ability to stand for long periods
  • Dependability and punctuality
  • Ability to pass background check
  • Ability to follow procedures consistently

Job Qualifications

  • Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.)
  • Strong customer service skills and professional communication
  • Excellent appearance and grooming standards
  • Comfortable engaging with residents daily and building rapport
  • Ability to stand for extended periods and remain attentive/alert
  • Dependable, punctual, and able to follow procedures consistently
  • Strong problem-solving skills and calm under pressure
  • Must be able to pass a background check and any required screening
  • Luxury residential or high-rise building experience preferred
  • Concierge training or prior guest service leadership exposure preferred
  • Experience with package systems/logs and resident communication preferred
  • Security or access control familiarity preferred

Job Duties

  • Provide a warm, professional greeting to all residents, guests, and visitors
  • Open doors, assist with resident/guest entry, and provide lobby support
  • Maintain a visible, engaged presence in the lobby (stand-to-serve posture)
  • Coordinate resident requests and assist with concierge-style services
  • Manage package delivery flow (log, notify residents, secure packages as needed)
  • Offer directions, general property information, and support visitor coordination
  • Monitor lobby activity and report suspicious or unusual behavior per protocol

Job Criteria

Experience

Mid Level (3-7 years)


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