Concierge - Full Time

Wellmore of Lexington is a distinguished luxury senior living community that prides itself on creating an environment where compassion, respect, and dedication drive every interaction. Recognized as a Great Place to Work, Wellmore of Lexington emphasizes the core value of 'People First,' ensuring that both residents and team members feel valued, supported, and appreciated. The establishment fosters a culture of growth, teamwork, and genuine commitment to enhancing the quality of life for its residents while providing a rewarding workplace for its employees. This senior living company is dedicated to delivering exceptional care and meaningful experiences, making it an ideal place for professionals passionate about senior care and hospitality to thrive.

The Concierge / Receptionist position at Wellmore of Lexington plays a crucial role as the "Director of First Impressions" for the community. Often being the first point of contact for prospects, guests, and family members, this role requires a warm and professional individual who can provide a welcoming experience while supporting the community's sales efforts. The Concierge manages incoming sales calls, tours, and walk-ins, promoting programs, events, and outings to residents and guests alike. Beyond greeting visitors, this position involves administrative duties such as managing telephone calls, mail and newspaper delivery, office equipment, and inventory supplies alongside the Business Office Manager. It also includes maintaining building security systems and ensuring resident privacy through strict adherence to HIPAA regulations.

This role demands technical proficiency, excellent communication, initiative, flexibility, interpersonal skills, teamwork, professionalism, and strong ethics aligned with Wellmore's guiding principles. Physical requirements include the ability to handle moderate lifting and engage in various physical activities such as standing, walking, and using office equipment for extended periods. While travel is minimal, occasional trips for training or company events may be required. Applicants are expected to have relevant experience and a high school diploma or equivalent, with certification in office management seen as a plus. If you are eager to deliver outstanding service and contribute to a vibrant senior living community, this position offers a meaningful opportunity to make a difference every day.