Concierge Friday - Monday - (32 Hrs/week) - DC-009

Guardian Security Services is a premier security and concierge service provider operating in the Washington, DC area with a strong emphasis on luxury residential communities. Known for delivering attentive and professional service, Guardian Security Services strives to create secure and welcoming environments for residents while maintaining the highest standards of hospitality and professionalism. The company is committed to fostering long-term relationships with residents and property management teams, ensuring smooth and efficient front desk operations, and enhancing the overall residential experience in high-end communities. Guardian Security Services values integrity, excellence, and the diverse talents of its workforce, making it a respected employer in the security and residential hospitality sector.

Guardian Security Services is currently seeking an experienced and qualified Concierge to join their team, specifically catering to luxury communities in the Washington, DC 20008 area. This role offers an hourly pay rate of $18.50 and requires a flexible schedule that includes Friday and Saturday shifts from 7:00 am to 3:00 pm, plus Sunday and Monday overnight shifts from 11:00 pm to 7:00 am. The Concierge position is well-suited for an outgoing, high-energy, and driven professional with a genuine interest in problem-solving and delivering outstanding frontline service.

As a Concierge, the successful candidate will be the face of the residential community, responsible for operating the front desk efficiently, supporting residents’ needs, and managing administrative tasks such as submitting reports and maintaining logs. The role requires both strong interpersonal skills and computer literacy, including familiarity with residential management software such as Building Link, Yardi, Rent Café, and Entrata, which are preferred but not mandatory. Candidates will have prior residential concierge experience, ideally in communities with 250 or more units, demonstrating an ability to manage large-scale operations.

This role demands a professional appearance and demeanor and a proactive approach to customer service, ensuring residents feel valued and their concerns are addressed promptly. The Concierge must also possess detailed knowledge of the local area, including tourist attractions, restaurants, and transportation options, which enhances the ability to assist residents and guests effectively. Flexibility and open availability are crucial for this position to support round-the-clock front desk coverage, reflecting the company’s commitment to resident satisfaction.

Guardian Security Services also places high importance on organizational, planning, and time management skills, as well as punctuality and attendance standards. Each new hire will undergo a thorough background investigation and reference check to uphold the company’s standards of security and trust. The role offers a unique opportunity to work within a dynamic and supportive environment where exceptional communication, professionalism, and residential hospitality expertise are highly valued. This position is ideal for someone passionate about serving diverse communities and delivering top-tier concierge service in a fast-paced, luxury residential setting.