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SPS-North America logo

Concierge Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

career growth
Learning and development
recognition programs
Medical
Dental
Vision
Paid Time Off

Job Description

SPS is a globally recognized outsourcing solutions provider, harnessing the power of Intelligent Automation, including Artificial Intelligence and Robotic Process Automation, to serve clients in over 22 countries. In North America, SPS specializes in services such as Mailroom Management, both physical and digital, as well as Office Services encompassing Reception, Lobby Concierge, and Conference Room Management. They also offer specialized Document Processing Services that leverage cutting-edge technology. The company caters to a broad range of industries including banking, insurance, legal, higher education, advertising, and other professional sectors, working with numerous Fortune 500 companies. SPS is dedicated to delivering top-tier outsourcing... Show More

Job Requirements

  • high school diploma or equivalent required
  • 1-2+ years prior work experience preferred
  • ability to work assigned work hours determined by manager
  • excellent organizational and time management skills
  • analytical abilities and aptitude in problem-solving
  • superb written and verbal communication skills
  • current knowledge or ability to learn computer-based systems required for functions of position
  • required to maintain an overall professional appearance and attitude
  • adhere to all policies and procedures required

Job Qualifications

  • high school diploma or equivalent required
  • 1-2+ years prior work experience preferred
  • ability to work assigned work hours determined by manager
  • excellent organizational and time management skills
  • analytical abilities and aptitude in problem-solving
  • superb written and verbal communication skills
  • current knowledge or ability to learn computer-based systems required for functions of position
  • required to maintain an overall professional appearance and attitude
  • adhere to all policies and procedures required

Job Duties

  • provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome, and their needs are taken care of in a friendly and professional manner at all times
  • delivers world-class experiences that will leave a lasting, positive first impression
  • caters for the needs of colleagues and visitors while demonstrating genuine care
  • ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day
  • develops relationships through personalized encounters and proactive assistance
  • advises colleagues and guests by maintaining employee and department directories, giving instructions and making warm connections
  • maintains safe and clean reception area by complying with procedures, rules and regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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