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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
commuter transit and parking
supplemental life insurance
accident insurance
critical illness insurance
hospital indemnity
legal program
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
Employee assistance program
short term disability
Life insurance
education discounts
401k with Matching
entertainment discounts
Paid Time Off
Job Description
SPS is an award-winning employer of choice, specializing in outsourcing solutions that harness Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries, SPS offers innovative services including Mailroom Management (both physical and digital), Office Services like Reception, Lobby Concierge, and Conference Room Management, as well as Document Processing Services with cutting-edge technology. With a client base that spans banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies, SPS has established itself as a trusted leader in the outsourcing industry.
SPS is dedicated to providing a high-calibe... Show More
SPS is dedicated to providing a high-calibe... Show More
Job Requirements
- High school diploma or equivalent
- 1-2+ years of experience in hospitality, concierge, or client-facing roles preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Confidence working independently and as part of a team
- Proficiency with Microsoft Office and workplace technology
- Ability to lift or move items up to 40-60 lbs with assistance
- Ability to stand, walk, bend, and remain active throughout the day
- Manual dexterity to operate office and reception equipment
Job Qualifications
- High school diploma or equivalent required
- 1-2+ years of experience in hospitality, concierge, or client-facing roles preferred
- Strong organizational, time management, and problem-solving skills
- Professional presence with a service-driven mindset
- Strong communication and interpersonal skills
- Genuine passion for hospitality and customer service
- Ability to multitask and stay organized in a fast-paced environment
- Confidence working independently and as part of a team
- Proficiency with Microsoft Office and workplace technology
Job Duties
- Welcome guests and employees with a professional, friendly, and engaging approach
- Manage visitor registration, check-ins, and meeting coordination
- Serve as the primary point of contact for front-of-office needs
- Deliver personalized service by anticipating needs and accommodating special requests
- Maintain a clean, organized, and welcoming reception and common areas
- Conduct regular floor walks to ensure spaces are fully stocked and presentable
- Collaborate with internal teams to ensure seamless service delivery
- Support meeting room bookings, workplace requests, and guest services
- Utilize workplace technology to manage requests efficiently
- Track guest preferences and create thoughtful, memorable interactions
- Continuously look for ways to elevate the overall workplace experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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