Concierge

Four Seasons Hotels and Resorts is an acclaimed global luxury hospitality company known for offering exceptional accommodations and personalized services at iconic destinations worldwide. Founded to deliver extraordinary experiences with genuine care, Four Seasons is more than just a hotel brand; it represents a commitment to excellence, innovative service, and a culture of respect and teamwork. The company’s mission centers around enriching the lives of its guests, employees, and communities through impeccable service, elegant surroundings, and unique experiences that connect people to the world around them.

The Beverly Wilshire, A Four Seasons Hotel, located in Beverly Hills, California, stands as a legendary landmark since its opening in 1928. Positioned at the intersection of Wilshire Boulevard and Rodeo Drive, this prestigious property has long been the preferred address for celebrities, royalty, and international elites seeking luxury and exclusivity. Surrounded by world-class designer shopping, exquisite dining, and iconic cultural attractions, the hotel embodies a sophisticated California vibe infused with Hollywood glamour and urban excitement. Guests enjoy breathtaking views and unparalleled comfort while receiving service that consistently exceeds expectations.

The Concierge position at the Beverly Wilshire offers a dynamic opportunity for individuals passionate about hospitality excellence and eager to deliver memorable guest experiences. As a concierge, you will serve as the essential link between guests and the local environment, helping to create personalized experiences by providing expert advice, arranging bespoke activities, and handling a wide variety of guest requests with professionalism and genuine care. Reporting to the Director of Rooms, the role is full-time and based in one of the most prestigious luxury hotels in the world.

Responsibilities include managing guest inquiries and special requests with the highest standard of hospitality, from recommending local attractions and making dining or entertainment reservations to assisting with directions and resolving any concerns promptly. The concierge also handles logistical tasks such as managing guest packages, messages, and mail, ensuring all transactions and communications are accurate and timely. Maintaining updated knowledge of local culture, events, and vendors is crucial for delivering top-tier service tailored to the discerning clientele.

Working at Four Seasons means becoming part of a cohesive team dedicated to mutual respect, outstanding service, and continuous growth. Team members benefit from a world-class employee experience that fosters collaboration and innovation in a supportive environment. Four Seasons has been recognized repeatedly by FORTUNE Magazine as one of the 100 Best Companies to Work For, reflecting its commitment to an inclusive and enriching workplace culture.

Employees at the Beverly Wilshire enjoy opportunities for career advancement within a global luxury brand, access to comprehensive benefits, and the satisfaction of working in a setting that values quality, pride, and recognition. This role requires flexibility with scheduling, including the ability to work shifts, holidays, and weekends, to meet the needs of an international clientele. A positive attitude, strong communication skills, and a willingness to learn are essential qualities for success in this role.

The salary for this position is $35.21 per hour, reflecting the hotel's commitment to competitive compensation aligned with the luxury hospitality industry standards. The concierge role at Beverly Wilshire, A Four Seasons Hotel is ideal for those who thrive in fast-paced, high-end hospitality environments and are eager to contribute to creating lasting impressions on guests that will stay with them for a lifetime.