Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
flexible schedule
Professional development opportunities
Supportive team environment
competitive pay
Job Description
Associa is a leading community management company with over 225 branch offices across North America, serving nearly five million residents worldwide. With more than 11,000 dedicated team members, Associa is recognized for its unmatched education, expertise, and innovation in the industry. For over 43 years, the company has delivered meaningful value and a positive impact to communities it manages, making it a trusted name in the field. Known for its commitment to excellence, Associa strives to create thriving community environments while supporting its employees' growth and success. To learn more about the company, visit associaonline.com.
The Concierge position at Associa is a vital customer service role designed to provide high-quality, welcoming assistance to guests and clients. Working in prominent settings such as hotels, shopping malls, or corporate offices, the Concierge serves as a key point of contact for all visitors. The role demands exceptional interpersonal skills, professionalism, and detailed knowledge of the surrounding areas to offer precise directions and information about local transportation options such as buses, trains, and subways. Beyond offering directions, the Concierge supports guests by facilitating additional services, including receiving packages, managing dry cleaning tasks, and delivering various personal assistance services.
This role is particularly suited for individuals who value proactive customer engagement and who thrive in dynamic, fast-paced environments. The Concierge is expected to manage multiple responsibilities, from welcoming new guests to performing administrative and managerial tasks that align with the facility's mission. By creating a positive experience for every visitor, the Concierge helps reinforce the company’s reputation for excellence in customer service. The position is part-time, with specific hours on Saturdays and Sundays, providing flexibility for those seeking weekend work opportunities. This role requires a blend of technical proficiency, particularly in Microsoft Office applications, and exceptional communication capabilities to ensure a seamless experience for customers and internal teams alike. Overall, this Concierge position offers an excellent opportunity to contribute to a respected company while developing valuable skills in customer relations and facility support.
The Concierge position at Associa is a vital customer service role designed to provide high-quality, welcoming assistance to guests and clients. Working in prominent settings such as hotels, shopping malls, or corporate offices, the Concierge serves as a key point of contact for all visitors. The role demands exceptional interpersonal skills, professionalism, and detailed knowledge of the surrounding areas to offer precise directions and information about local transportation options such as buses, trains, and subways. Beyond offering directions, the Concierge supports guests by facilitating additional services, including receiving packages, managing dry cleaning tasks, and delivering various personal assistance services.
This role is particularly suited for individuals who value proactive customer engagement and who thrive in dynamic, fast-paced environments. The Concierge is expected to manage multiple responsibilities, from welcoming new guests to performing administrative and managerial tasks that align with the facility's mission. By creating a positive experience for every visitor, the Concierge helps reinforce the company’s reputation for excellence in customer service. The position is part-time, with specific hours on Saturdays and Sundays, providing flexibility for those seeking weekend work opportunities. This role requires a blend of technical proficiency, particularly in Microsoft Office applications, and exceptional communication capabilities to ensure a seamless experience for customers and internal teams alike. Overall, this Concierge position offers an excellent opportunity to contribute to a respected company while developing valuable skills in customer relations and facility support.
Job Requirements
- High school diploma or GED
- 0 to 3 years of directly related or closely related experience
- knowledge of Microsoft Office products at a proficient level
- professional communication skills
- professional customer service skills
- self-motivated proactive detail oriented team player
- time management and time critical prioritization skills
Job Qualifications
- High school diploma or GED
- 0 to 3 years of directly related or closely related experience
- proficient knowledge of Microsoft Office products such as Word Excel and Outlook
- professional communication skills including phone interpersonal written and verbal
- professional customer service skills
- self-motivated proactive detail oriented team player
- strong time management and prioritization skills
Job Duties
- Welcomes guests new customers to facility
- performs various administrative managerial tasks in support of facility's mission
- creates a positive experience for guests by attending to needs and answering questions
- provides directions and information about local transportation such as buses, trains, and subways
- receives packages and manages guest requests such as dry cleaning pickup and drop-off
- supports team members and assists with other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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