Concierge

Sunrise Senior Living is a renowned senior living company dedicated to providing supportive, engaging, and compassionate communities for older adults. With a focus on enhancing the quality of life for its residents, Sunrise Senior Living operates numerous communities across the country, each designed to provide a warm and welcoming environment where seniors can thrive. The company prides itself on its commitment to meaningful work that makes a positive difference in the lives of residents and emphasizes a collaborative team environment marked by respect, dignity, and purpose.

This role is for a Front Desk Concierge at Sunrise Senior Living, a pivotal position responsible for creating the very first impression of the community to residents, their families, and visitors. The Concierge will be the face of the Sunrise Senior Living community, playing a crucial role in ensuring every interaction reflects the hospitality, warmth, and service standards that Sunrise is known for. Working at the front desk, the Concierge will be a welcoming and reassuring presence, managing a variety of community-related tasks efficiently and professionally.

As a Front Desk Concierge, you will greet visitors, residents, and prospective families with a warm and professional attitude, ensuring that the community’s environment remains welcoming and well-organized. You will answer and route calls promptly, taking accurate messages, and provide helpful overviews of the community, supporting the Sales team with inquiries. Further responsibilities include assisting with move-in preparations, providing marketing materials, maintaining the ambiance of the front desk and Bistro area, and supporting recruitment efforts and various administrative tasks such as data entry and mail distribution.

This role also involves managing appointments, resident rosters, and monitoring safety protocols, including visitor sign-in and emergency procedures. Additionally, you will assist with processing meal tickets and help with basic office functions, reinforcing the efficient operation of the community’s administrative activities.

The position requires an organized person with excellent time management skills who can multitask confidently in a fast-paced environment. Strong communication and customer service skills are essential, as well as proficiency with Microsoft Office and basic computer systems. Most importantly, the Concierge must maintain professionalism and confidentiality at all times.

The pay range for this role is $15.92 to $19.90 per hour, and it is an excellent opportunity for individuals who seek purposeful employment in a supportive, growth-oriented environment. Sunrise Senior Living emphasizes celebrating the unique contributions of each team member and provides substantial benefits and opportunities for career advancement. Joining Sunrise Senior Living means working in a place that positively shines through its commitment to employees, residents, and families alike. If you are passionate about creating meaningful experiences and fostering a positive community spirit, this role at Sunrise offers a fulfilling and rewarding career path.