Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $17.00 - $21.25
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Benefits

Medical
Dental
Vision
Life
disability
Retirement Savings Plans
Employee assistance program
Paid Time Off
Tuition Reimbursement

Job Description

Sunrise Senior Living is a leading provider of senior living services, dedicated to creating enriching environments where seniors can thrive with dignity and respect. As a company committed to compassionate care, Sunrise Senior Living has earned a reputation as a certified Great Place to Work, emphasizing a culture of inclusion, respect, and support for both its residents and team members. The organization focuses on fostering meaningful connections, enhancing the quality of life, and encouraging independence for seniors in its residential communities. Sunrise Senior Living offers a variety of elder care services including assisted living, memory care, and respite care, making it a trusted name in the senior living industry.

Joining Sunrise Senior Living means becoming part of a passionate and purpose-driven team that strives to make a positive difference in the lives of older adults every day. The company believes that meaningful work starts with purpose and that each team member contributes uniquely to creating an uplifting and safe community experience.

The role of Concierge at Sunrise Senior Living is a vital position that serves as the welcoming face of the community. As a Concierge, you will be responsible for greeting residents, families, and visitors with professionalism and warmth, creating the first strong impression of the community's hospitality and service standards. This position is not only about administrative tasks but also about contributing to a safe, organized, and friendly environment that fosters social engagement among residents.

Concierges support a wide range of activities including routing calls, assisting the Sales team with inquiries, managing appointments, distributing mail, and supporting recruitment efforts. You will also ensure the safety protocols and emergency procedures are followed while managing visitor sign-in processes. The role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

This is a full-time employment opportunity offering a competitive pay range from $17.00 to $21.25 per hour. The company supports employees with numerous benefits designed to promote well-being and career growth, including medical, dental, vision, life and disability insurance plans, retirement savings options, paid time off, tuition reimbursement, and employee assistance programs. Additionally, Sunrise offers innovative programs like myFlexPay, which allows employees to get paid quickly after a shift.

Overall, working as a Concierge at Sunrise Senior Living provides more than just a job; it offers a career path filled with growth potential and the satisfaction of positively impacting the lives of seniors and their families. If you are organized, have a passion for serving others, and want to work in a supportive environment, Sunrise Senior Living welcomes your application to join their dedicated team.

Job Requirements

  • High School Diploma/GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Qualifications

  • High School Diploma/GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • Answer and route calls promptly, taking accurate messages
  • Provide community overviews and support the Sales team with inquiries
  • Assist with move-in preparations and marketing materials
  • Maintain a welcoming front desk and Bistro area
  • Support recruitment efforts and administrative data entry
  • Manage appointments, mail distribution, and resident rosters

Job Criteria

Experience

No experience required


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