Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $21.25
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Discount Program
Paid Time Off
Sick Time
Holiday pay
myFlexPay
Tuition Reimbursement

Job Description

Sunrise Senior Living is a leading provider of senior living communities dedicated to delivering compassionate and personalized care to seniors. With a strong emphasis on meaningful work and purpose, Sunrise Senior Living fosters an environment where team members are passionate about positively impacting the lives of residents every day. The organization is known for creating warm, welcoming, and safe environments for seniors, emphasizing respect, dignity, and high-quality service in all interactions. Sunrise Senior Living has a reputation as a certified Great Place to Work, highlighting its commitment to employee satisfaction, diversity, and inclusion. They support their workforce with extensive benefits, growth opportunities, and a culture that encourages professional and personal fulfillment. As a company rooted in hospitality and care, Sunrise Senior Living treasures the contributions of every team member who helps build vibrant communities for seniors.

The Concierge role at Sunrise Senior Living is an essential position that serves as the first point of contact for residents, their families, prospective residents, and visitors. This role is pivotal in representing the community’s hospitality and service standards. The Concierge is tasked with creating a welcoming, organized, and professional environment that leaves a lasting positive impression. This position requires strong interpersonal skills to effectively greet and assist visitors, provide community information, and support various administrative and safety processes within the community. With a pay range of $17.00 to $21.25, this full-time employment opportunity is designed for individuals who thrive in fast-paced environments, enjoy multitasking, and take pride in being the face of a senior living community. The Concierge works collaboratively with the Sales and recruitment teams by assisting with inquiries, move-in preparations, and data entry, contributing to the overall smooth functioning of the community.

In this role, maintaining professionalism, confidentiality, and adherence to safety protocols is crucial in ensuring residents and their families feel secure and valued. Sunrise Senior Living also invests in the ongoing success and growth of its employees by offering numerous benefits such as medical, dental, vision, life, and disability insurance plans, retirement savings opportunities, tuition reimbursement, and paid time off. The company also provides unique perks like myFlexPay, allowing employees to receive pay shortly after their shifts, as well as employee assistance and discount programs. Joining Sunrise Senior Living as a Concierge offers more than a job; it offers a chance to positively influence the lives of seniors, contribute to a caring community atmosphere, and build a rewarding career in the senior living industry.

Job Requirements

  • High School Diploma/GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Qualifications

  • High School Diploma/GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • Answer and route calls promptly, taking accurate messages
  • Provide community overviews and support the Sales team with inquiries
  • Assist with move-in preparations and marketing materials
  • Maintain a welcoming front desk and Bistro area
  • Support recruitment efforts and administrative data entry
  • Manage appointments, mail distribution, and resident rosters
  • Monitor safety protocols, visitor sign-in, and emergency procedures
  • Process meal tickets and assist with basic office tasks

Job Criteria

Experience

No experience required


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