Concierge

Dial is a vibrant senior living community dedicated to enhancing the quality of life for its residents by fostering a warm, welcoming, and supportive environment. As a respected organization in the senior care industry, Dial prides itself on delivering compassionate care and exceptional services tailored to meet the unique needs of older adults. The community offers a variety of amenities and activities designed to promote wellness, happiness, and social engagement among residents. The staff at Dial is motivated by a shared commitment to not only add years to residents' lives but also to add life to their years, creating meaningful relationships and a family-like atmosphere.

Dial is actively seeking a part-time Front Desk Receptionist to join their dedicated team on a day and weekend shift schedule, specifically Saturdays from 8am to 8pm. This role is essential in providing exceptional customer service and creating a welcoming atmosphere for residents, guests, families, and staff. The Front Desk Receptionist will be a key point of contact within the community, responsible for supporting daily front desk operations, responding to resident requests, handling communications, and ensuring smooth coordination across departments.

In this position, the successful candidate will have the opportunity to work closely with knowledgeable seniors and staff, gaining valuable experience in senior living services. The role emphasizes strong interpersonal skills, professionalism, and the ability to manage multiple responsibilities in a fast-paced setting. Employees at Dial enjoy generous perks and benefits including birthday and anniversary paid time off, tuition assistance, double pay on holidays, PTO accrual from the very first day, referral bonuses, free meals during shifts, loyalty incentives, and various employee recognition programs. Additionally, team members can take advantage of discounts on services from major providers such as Verizon and AT&T, a pay advance program, comprehensive medical and prescription drug insurance including dental and vision coverage, basic term life and AD&D insurance, as well as 401k retirement plans.

The Front Desk Receptionist will play a pivotal role in creating a safe and positive environment by monitoring the lobby and common areas, assisting with emergency situations, managing guest sign-in and reservation procedures, and supporting residents and families with their day-to-day needs such as transportation and information requests. The position also involves administrative duties like data entry, filing, and maintaining accurate records of resident emergency contacts. This role is perfect for motivated individuals with a background in customer service, hospitality, or senior living who are looking to make a meaningful difference within their community while enjoying flexible part-time hours and a supportive work culture.