Concierge

Clearwater at The Arboretum is a premier luxury senior living community located in Austin, TX. This esteemed establishment prides itself on offering residents an enriched lifestyle supported by compassionate care in a sophisticated environment. Clearwater Living is known for a culture that puts people first and emphasizes service always, creating a welcoming and supportive atmosphere both for residents and staff. With a commitment to excellence, the community provides an opportunity for associates to grow in a dynamic and fast-paced environment that values quality, teamwork, and personal development. Employment with Clearwater Living offers excellent benefits including 401(k) contributions, paid vacation and sick leave, and access to numerous exciting growth opportunities.

We are currently seeking a Concierge to join our dedicated team at Clearwater at The Arboretum. As the first point of contact, the Concierge plays a critical role in setting a warm and inviting tone for everyone who visits the community. This role is fundamental in delivering superior customer service by greeting visitors, answering phones, relaying messages professionally, and supporting multiple departments through various administrative duties. The Concierge ensures that the front entrance, lobby, and reception areas are always neat, clean, and organized to present the highest level of professionalism.

The Concierge position follows a Monday through Friday schedule from 7:00 am to 3:00 pm. Key responsibilities include monitoring visitors to ensure safety protocols are met, managing communication with residents and staff, maintaining regulatory compliance, and supporting the Executive Director and other departments with essential administrative tasks. This role also involves coordinating meal attendance tracking and maintaining lost and found systems, highlighting attention to detail and community engagement. Additionally, the Concierge upholds Clearwater Living's core values and principles daily by fostering teamwork, encouraging open communication, and maintaining a positive and professional image through personal appearance and demeanor.

With a strong focus on creating memorable experiences that celebrate our seniors, Clearwater at The Arboretum offers more than just a job – it provides an opportunity to be part of a team that makes a meaningful impact in the lives of residents. Whether assisting with a visitor's inquiry or managing emergency communications, the Concierge is pivotal in enhancing the community experience. This role suits individuals passionate about serving seniors, possessing excellent interpersonal skills, and demonstrating the ability to multi-task in a dynamic environment. The position requires compliance with required background screenings and health regulations to ensure the safety and well-being of all community members.