Concierge

Ivy Park at Alta Loma is a premier senior living community located on a beautifully landscaped campus that offers exceptional quality, comfort, and care. Managed by Oakmont Management Group, a recognized leader in the senior living industry, Ivy Park provides residents with five-star services and amenities designed to enhance their lifestyle and promote continuing independence. The community fosters a rewarding lifestyle with individualized comprehensive support, ensuring residents experience meaningful relationships and daily enjoyment in a safe, nurturing environment. Residents benefit from a culture that embodies core values such as Authenticity, Teamwork, Compassion, Commitment, and Resilience, creating a positive atmosphere for both residents and staff.

Oakmont Management Group, based in Irvine, California, manages a broad portfolio of senior living communities under the Oakmont Senior Living and Ivy Living brands. With locations across California, Hawaii, Colorado, and Nevada, the company offers significant career growth, relocation, and travel opportunities for its employees. Oakmont's mission is to cultivate an atmosphere resembling a close-knit family where team members, residents, and families connect deeply through compassionate care and mutual respect. The management team is dedicated to hiring individuals with the right skills, experience, and passion for senior living, with a commitment to excellence and joyful engagement as foundational principles.

The Concierge role at Ivy Park at Alta Loma is a vital position focused on providing outstanding customer service and administrative support. The Concierge serves as the first point of contact for visitors, residents, and guests, ensuring all interactions are welcoming and professional. This position involves greeting visitors, fulfilling resident requests, arranging tours of the property, managing multi-line telephone systems, and offering clerical assistance to administrative staff. Additionally, the Concierge is responsible for maintaining the security and safety of the community by monitoring the Emergency Alert System and quickly responding to calls. The role demands strong interpersonal skills, attention to detail, and the ability to multitask effectively in a fast-paced, dynamic environment.

Ivy Park's Concierge position operates on an on-call basis across all shifts, with a competitive hourly wage ranging from $17.00 to $18.00. The role requires teamwork and cooperation with various departments to sustain a smooth and safe operational environment. Eligible employees at Ivy Park enjoy a comprehensive benefits package, including medical, dental, and vision insurance; paid time off such as vacation, personal days, sick pay, and holidays; employee discounts; participation in bonus programs; company-paid life insurance; and access to wellness initiatives such as an Employee Assistance Program and emergency financial assistance. The company also encourages the continued growth and professional development of team members through recognition programs, 401(k) savings plan with company match, and student loan refinancing options.

Overall, this opportunity is ideal for individuals passionate about providing compassionate care and exceptional customer service within a supportive, values-driven senior living community. The Concierge role at Ivy Park offers a chance to contribute meaningfully to the lives of seniors while building a fulfilling career with a respected industry leader, Oakmont Management Group, known for its commitment to quality and community.