Job Overview

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Employment Type

Full-time
moneybag

Compensation

Hourly
Range $19.30 - $24.15
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Discount Program
Paid Time Off
Sick Time
Holiday pay
myFlexPay
Tuition Reimbursement
bonus program

Job Description

Sunrise Senior Living is a renowned senior living community committed to enhancing the lives of older adults through compassionate care and vibrant community living. With a dedicated team passionate about making a positive impact, Sunrise Senior Living fosters an environment where residents feel valued, supported, and engaged. This company is recognized for its commitment to quality senior care, comfort, and safety, providing not only a home but a thriving community for seniors. Sunrise Senior Living prides itself on being an inclusive workplace that values diversity and encourages growth opportunities for its employees.

The Concierge role at Sunrise Senior Living is an integral part of the community experience. As the first point of contact, the Concierge creates a welcoming and professional atmosphere that reflects the company’s hospitality and service standards. This position is vital in ensuring that residents, their families, and visitors feel a warm reception while maintaining a safe and organized community environment. The Concierge supports a variety of administrative and supportive tasks such as greeting visitors, answering and routing calls, providing community information, and assisting with move-in preparations and marketing. This role also collaborates with the Sales and recruitment teams, contributing to a seamless community operation.

The position offers a competitive pay range between $19.30 and $24.15 per hour, highlighting the value Sunrise Senior Living places on its team members. The role requires someone who is organized, capable of multitasking in a fast-paced setting, and possesses excellent customer service and communication skills. Proficiency with Microsoft Office and basic computer systems is required, alongside the ability to maintain professionalism and confidentiality at all times. This job is an excellent opportunity for individuals seeking to work in a meaningful and supportive environment where they can contribute to making a difference in the lives of seniors.

Working at Sunrise Senior Living means more than just employment; it’s about joining a team dedicated to celebrating unique talents and fostering moments of joy and togetherness. The company offers a comprehensive benefits package that includes medical, dental, vision, life, and disability plans, retirement savings plans, an employee assistance and discount program, paid time off including sick and holiday pay, a myFlexPay option allowing employees to get paid within hours of a shift, tuition reimbursement, and eligibility for discretionary or non-discretionary bonuses. These benefits support the employee's wellbeing, financial security, and personal growth, creating a work environment where career and life goals can be achieved.

Sunrise Senior Living is also a certified Great Place to Work, reflecting its commitment to a positive work culture and employee satisfaction. The company is an equal opportunity employer dedicated to diversity and inclusion, ensuring a workplace where everyone is respected and valued. Joining Sunrise Senior Living as a Concierge means becoming part of a community that truly cares about making a difference every day, with numerous opportunities for personal and professional growth.

Job Requirements

  • High school diploma or GED
  • Strong customer service skills
  • Excellent communication skills
  • Organized and detail oriented
  • Ability to multitask effectively
  • Proficiency with Microsoft Office
  • Ability to maintain confidentiality and professionalism

Job Qualifications

  • High school diploma or GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • Answer and route calls promptly, taking accurate messages
  • Provide community overviews and support the Sales team with inquiries
  • Assist with move-in preparations and marketing materials
  • Maintain a welcoming front desk and Bistro area
  • Support recruitment efforts and administrative data entry
  • Manage appointments, mail distribution, and resident rosters
  • Monitor safety protocols, visitor sign-in, and emergency procedures
  • Process meal tickets and assist with basic office tasks

Job Criteria

Experience

No experience required


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