Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $21.25
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life
disability
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
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Tuition Reimbursement
Bonuses

Job Description

Sunrise Senior Living is a leading provider of senior care services, dedicated to creating communities where seniors can live life to the fullest with dignity, independence, and purpose. With a strong commitment to exceptional care and hospitality, Sunrise Senior Living operates senior living communities across the country that foster meaningful connections and promote well-being for residents and their families. The company values teamwork, respect, and continuous improvement, making it a trusted name in the senior living industry. As an employer, Sunrise Senior Living is known for its supportive work environment, diversity, and focus on professional growth for its team members. They strive to create a workplace where every team member feels valued and empowered to make a positive impact.

The Front Desk Concierge role at Sunrise Senior Living is a vital position that helps shape the first impression of the community. The concierge serves as the welcoming face for residents, families, visitors, and prospective clients, ensuring every interaction is hospitable and professional. As a part of the neighborhood hub, the concierge balances multiple responsibilities that include greeting guests warmly, managing phone calls efficiently, supporting the sales and marketing efforts, and maintaining a safe and inviting atmosphere at the front desk and bistro area. This role demands strong organizational skills, excellent communication, and a genuine passion for helping others.

This position is perfect for candidates who thrive in fast-paced environments and enjoy multitasking while maintaining a high standard of service. It is also an opportunity to contribute to a caring community culture, supporting the mission of enriching the lives of seniors. Sunrise Senior Living offers competitive compensation for this role, with an hourly pay range from $17.00 to $21.25, reflecting the importance of the concierge in enhancing resident satisfaction and operational efficiency.

Beyond just the job duties, Sunrise Senior Living provides numerous benefits designed to support the well-being and growth of its employees. These benefits include health coverage options such as medical, dental, and vision insurance, retirement savings plans, tuition reimbursement, and paid time off. The company also offers additional perks like flexible pay options, employee assistance programs, and bonus eligibility, making it a comprehensive and rewarding career choice. By joining Sunrise Senior Living, employees become part of a community that values positive impact, teamwork, and continuous personal and professional development, all while contributing to a cherished cause—improving the lives of seniors every day.

Job Requirements

  • High School Diploma or GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Qualifications

  • High School Diploma or GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • Answer and route calls promptly, taking accurate messages
  • Provide community overviews and support the Sales team with inquiries
  • Assist with move-in preparations and marketing materials
  • Maintain a welcoming front desk and Bistro area
  • Support recruitment efforts and administrative data entry
  • Manage appointments, mail distribution, and resident rosters
  • Monitor safety protocols, visitor sign-in, and emergency procedures
  • Process meal tickets and assist with basic office tasks

Job Criteria

Experience

Entry Level (1-2 years)


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