Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.10 - $17.65
Work Schedule
Flexible
Day Shifts
Benefits
Medical
Dental
Vision
Life insurance
disability plans
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a leading provider of senior living services, dedicated to enhancing the quality of life for residents by fostering a warm, supportive, and engaging community environment. Established with a commitment to compassionate care and hospitality, Sunrise Senior Living operates numerous communities where each member of the team plays a vital role in creating a welcoming atmosphere. They emphasize meaningful work rooted in purpose, where employees are inspired to make a positive difference every day. The company values integrity, respect, and a dedication to the wellness and comfort of its residents, making it a certified Great Place to Work. Sunrise Senior Living ensures that all community members—and particularly its staff—experience a culture of inclusivity and diversity, reinforcing its commitment to equal employment opportunity.
The Concierge position at Sunrise Senior Living is a pivotal role within the senior living administration team, representing the first impression for residents, their families, and visitors. As the face of the community, the Concierge delivers hospitality with a purpose, ensuring every interaction is professional, warm, and reflects the community’s high service standards. This position is essential not only for greeting visitors but also for maintaining a safe, organized, and welcoming environment. Responsibilities include managing front desk activities, coordinating with sales and recruitment teams, assisting in marketing and move-in preparations, and monitoring safety procedures. This role requires excellent communication skills, organizational ability, and a customer-focused approach. The employment type is typically full-time or part-time, with a competitive pay range of $14.10 to $17.65 per hour, dependent on experience and qualifications. The position offers a dynamic work environment within the growing field of senior living, providing a fulfilling opportunity to directly impact residents’ lives while developing professional skills in office administration and hospitality.
The Concierge position at Sunrise Senior Living is a pivotal role within the senior living administration team, representing the first impression for residents, their families, and visitors. As the face of the community, the Concierge delivers hospitality with a purpose, ensuring every interaction is professional, warm, and reflects the community’s high service standards. This position is essential not only for greeting visitors but also for maintaining a safe, organized, and welcoming environment. Responsibilities include managing front desk activities, coordinating with sales and recruitment teams, assisting in marketing and move-in preparations, and monitoring safety procedures. This role requires excellent communication skills, organizational ability, and a customer-focused approach. The employment type is typically full-time or part-time, with a competitive pay range of $14.10 to $17.65 per hour, dependent on experience and qualifications. The position offers a dynamic work environment within the growing field of senior living, providing a fulfilling opportunity to directly impact residents’ lives while developing professional skills in office administration and hospitality.
Job Requirements
- High school diploma or GED
- experience in customer service or hospitality preferred
- proficiency in Microsoft Office and basic computer skills
- strong communication and interpersonal skills
- ability to multitask and manage time effectively
- maintain professionalism in all interactions
- ability to keep confidentiality
- flexibility to work varied shifts
- ability to monitor safety and emergency procedures
Job Qualifications
- High school diploma or GED
- strong customer service and communication skills
- organized with excellent time management and follow-through
- proficiency in Microsoft Office and basic computer systems
- ability to maintain professionalism and confidentiality
- comfortable multitasking in a fast-paced environment
Job Duties
- Greet visitors, residents, and prospective families with professionalism and warmth
- answer and route calls promptly, taking accurate messages
- provide community overviews and support the Sales team with inquiries
- assist with move-in preparations and marketing materials
- maintain a welcoming front desk and Bistro area
- support recruitment efforts and administrative data entry
- manage appointments, mail distribution, and resident rosters
- monitor safety protocols, visitor sign-in, and emergency procedures
- process meal tickets and assist with basic office tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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