Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $18.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
Bonus opportunities
Job Description
Sunrise Senior Living is a leading provider of high-quality senior living services, committed to creating enriching environments where seniors can thrive with dignity and respect. As a reputable company in the senior living industry, Sunrise offers a broad range of living options including independent living, assisted living, memory care, and respite care. The organization prides itself on its compassionate approach, focusing on personalized care and resident well-being. Sunrise Senior Living is widely recognized as a Great Place to Work, emphasizing diversity, inclusion, and meaningful work that positively impacts the lives of seniors and their families. This commitment extends not only to their residents but also to their team members, fostering a supportive and collaborative work environment where employees can grow and succeed.
The role of the Concierge at Sunrise Senior Living is a pivotal position within the community, as it shapes the initial experience guests and residents have when they interact with the organization. As the face of the community, the Concierge is responsible for providing a welcoming, warm, and professional atmosphere that reflects the company's hospitality standards. This position is designed for individuals who are passionate about customer service, detail-oriented, and comfortable multitasking in a busy environment. The Concierge plays a key role in supporting various administrative and operational functions, including greeting visitors, answering phone calls promptly, managing appointments, handling mail distribution, and assisting with resident safety protocols.
Additionally, the Concierge supports the sales team by providing community overviews and assisting with marketing materials, which contributes directly to the growth and success of the community. The role also includes supporting recruitment efforts, maintaining an organized front desk and bistro area, and processing meal tickets. This blend of responsibilities ensures that every visitor, resident, family member, and staff member receives a positive and memorable experience. Employment in this role offers a competitive pay range of $14.75 to $18.50 per hour, along with a comprehensive benefits package. Working as a Concierge at Sunrise Senior Living is more than a job—it is an opportunity to make a meaningful difference every day while building a rewarding career in senior living administration.
The role of the Concierge at Sunrise Senior Living is a pivotal position within the community, as it shapes the initial experience guests and residents have when they interact with the organization. As the face of the community, the Concierge is responsible for providing a welcoming, warm, and professional atmosphere that reflects the company's hospitality standards. This position is designed for individuals who are passionate about customer service, detail-oriented, and comfortable multitasking in a busy environment. The Concierge plays a key role in supporting various administrative and operational functions, including greeting visitors, answering phone calls promptly, managing appointments, handling mail distribution, and assisting with resident safety protocols.
Additionally, the Concierge supports the sales team by providing community overviews and assisting with marketing materials, which contributes directly to the growth and success of the community. The role also includes supporting recruitment efforts, maintaining an organized front desk and bistro area, and processing meal tickets. This blend of responsibilities ensures that every visitor, resident, family member, and staff member receives a positive and memorable experience. Employment in this role offers a competitive pay range of $14.75 to $18.50 per hour, along with a comprehensive benefits package. Working as a Concierge at Sunrise Senior Living is more than a job—it is an opportunity to make a meaningful difference every day while building a rewarding career in senior living administration.
Job Requirements
- High school diploma or GED
- experience in customer service or administrative support preferred
- excellent communication skills
- ability to multitask efficiently
- proficiency with computer and phone systems
- strong organizational skills
- ability to maintain confidentiality and professionalism at all times
Job Qualifications
- High School Diploma/GED
- strong customer service and communication skills
- organized with excellent time management and follow-through
- comfortable multitasking in a fast-paced environment
- proficiency in Microsoft Office and basic computer systems
- ability to maintain professionalism and confidentiality
Job Duties
- Greet visitors, residents, and prospective families with professionalism and warmth
- answer and route calls promptly, taking accurate messages
- provide community overviews and support the Sales team with inquiries
- assist with move-in preparations and marketing materials
- maintain a welcoming front desk and Bistro area
- support recruitment efforts and administrative data entry
- manage appointments, mail distribution, and resident rosters
- monitor safety protocols, visitor sign-in, and emergency procedures
- process meal tickets and assist with basic office tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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