Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.30 - $24.15
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life
disability
Retirement Savings Plans
Employee assistance program
Discount Program
Paid Time Off
Sick Time
Holiday pay
myFlexPay
Tuition Reimbursement
Job Description
Sunrise Senior Living is a reputable senior living company known for creating warm, safe, and engaging communities for older adults. Dedicated to delivering high-quality care and fostering meaningful relationships, Sunrise Senior Living focuses on enhancing the quality of life for its residents by providing not only exceptional health and wellness services but also a vibrant social environment. The company prides itself on its inclusive culture and commitment to diversity, making it a certified Great Place to Work. Its mission revolves around purposeful work, where every team member plays a vital role in creating moments of joy and connection for residents and their families. Operating with a strong foundation of hospitality and service, Sunrise Senior Living supports its employees' growth and well-being through competitive benefits and career advancement opportunities.
The role of Concierge at Sunrise Senior Living serves as the welcoming face of the community, offering professional and warm greetings to residents, visitors, and prospective families. This position is critical in ensuring that every interaction reflects the high hospitality and service standards the company upholds. The Concierge is responsible for managing the front desk and Bistro area, efficiently handling phone calls, routing inquiries, and supporting administrative tasks that contribute to the smooth operation of the community. This includes assisting with move-in processes, recruitment efforts, scheduling, and maintaining safety protocols.
This Front Desk Concierge position is considered a lead role in hospitality, emphasizing purposeful service as a core aspect of the job. It is designed for individuals who thrive in fast-paced environments and are skillful at multitasking while maintaining organization and professionalism. The position has a pay range of $19.30 to $24.15 per hour, reflecting the value placed on the Concierge role and its impact on resident experience. The company emphasizes growth and support, encouraging team members to bring their unique contributions to enrich the community and advance their careers. Joining Sunrise Senior Living as a Concierge means becoming part of a supportive team that cherishes meaningful work, teamwork, and overall well-being both at work and beyond.
The role of Concierge at Sunrise Senior Living serves as the welcoming face of the community, offering professional and warm greetings to residents, visitors, and prospective families. This position is critical in ensuring that every interaction reflects the high hospitality and service standards the company upholds. The Concierge is responsible for managing the front desk and Bistro area, efficiently handling phone calls, routing inquiries, and supporting administrative tasks that contribute to the smooth operation of the community. This includes assisting with move-in processes, recruitment efforts, scheduling, and maintaining safety protocols.
This Front Desk Concierge position is considered a lead role in hospitality, emphasizing purposeful service as a core aspect of the job. It is designed for individuals who thrive in fast-paced environments and are skillful at multitasking while maintaining organization and professionalism. The position has a pay range of $19.30 to $24.15 per hour, reflecting the value placed on the Concierge role and its impact on resident experience. The company emphasizes growth and support, encouraging team members to bring their unique contributions to enrich the community and advance their careers. Joining Sunrise Senior Living as a Concierge means becoming part of a supportive team that cherishes meaningful work, teamwork, and overall well-being both at work and beyond.
Job Requirements
- High school diploma or GED
- Strong customer service skills
- Excellent communication skills
- Organized with good time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Job Qualifications
- High school diploma or GED
- Strong customer service and communication skills
- Proficient in Microsoft Office and basic computer systems
- Excellent organizational and time management abilities
- Ability to multitask effectively in a fast-paced environment
- Maintain professionalism and confidentiality
Job Duties
- Greet visitors, residents, and prospective families with professionalism and warmth
- Answer and route calls promptly, taking accurate messages
- Provide community overviews and support the Sales team with inquiries
- Assist with move-in preparations and marketing materials
- Maintain a welcoming front desk and Bistro area
- Support recruitment efforts and administrative data entry
- Manage appointments, mail distribution, and resident rosters
- Monitor safety protocols, visitor sign-in, and emergency procedures
- Process meal tickets and assist with basic office tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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