Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $14.75 - $18.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee Assistant Program
Paid Time Off
sick leave
Holiday pay
Tuition Reimbursement
myFlexPay

Job Description

Sunrise Senior Living is a distinguished leader in the senior living industry, committed to creating environments where older adults can thrive with purpose and joy. Established with a mission to provide exceptional care and service, Sunrise Senior Living combines hospitality and healthcare to deliver a holistic living experience tailored to the unique needs of each resident. As a part of its ongoing mission, the company fosters an inclusive, supportive, and engaging workplace that empowers employees to make a meaningful difference every day. Recognized as a certified Great Place to Work, Sunrise invests significantly in its team members’ growth, well-being, and professional development, ensuring a career pathway that positively impacts both the individuals served and the employees themselves. With communities nationwide, Sunrise Senior Living is devoted to enhancing the quality of life for seniors through innovative programs, compassionate care, and a warm atmosphere that feels like home.

The Front Desk Concierge role at Sunrise Senior Living represents the heart of the community experience, functioning as the welcoming face that residents, families, and visitors encounter first. This position is integral to setting the tone for hospitality and service, underscoring Sunrise’s commitment to a warm, safe, and organized environment. As a Concierge, you perform a variety of functions that support the seamless operation of the community, ranging from greeting guests and providing community information to assisting with administrative tasks that keep daily life running smoothly. This role requires exceptional interpersonal skills, organizational talents, and the ability to multitask in a fast-paced setting while maintaining professionalism and confidentiality.

Working as a Front Desk Concierge at Sunrise Senior Living is not just a job; it is a chance to lead hospitality with purpose. The position offers an hourly wage range of $14.75 to $18.50, reflecting the value Sunrise places on skilled, compassionate team members. Beyond competitive pay, team members benefit from a comprehensive package including medical, dental, and vision coverage, paid time off, tuition reimbursement, and retirement savings plans, among others. The company also offers myFlexPay, a unique benefit allowing employees to access earned wages shortly after completing shifts, a testament to Sunrise’s dedication to employee financial wellness.

Joining Sunrise Senior Living means entering a community deeply invested in diversity, equity, and inclusion, where every team member’s contributions are valued and celebrated. The Concierge position is perfect for individuals passionate about customer service and community engagement, seeking an opportunity to impact seniors’ lives through exceptional hospitality. With a focus on continuous support and growth, Sunrise provides an enriching work environment that aligns with employees’ personal values and professional aspirations. If you are looking for a career that truly PositivelyShines—combining meaningful work with robust benefits and growth opportunities—then Sunrise Senior Living offers the ideal platform to achieve your goals while contributing to a life-enhancing senior living experience.

Job Requirements

  • High school diploma or GED
  • Strong communication skills
  • Previous customer service experience preferred
  • Ability to manage multiple tasks efficiently
  • Knowledge of basic computer applications
  • Ability to maintain a professional and confidential demeanor
  • Strong organizational skills

Job Qualifications

  • High School Diploma/GED
  • Strong customer service and communication skills
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Proficiency in Microsoft Office and basic computer systems
  • Ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • Answer and route calls promptly, taking accurate messages
  • Provide community overviews and support the Sales team with inquiries
  • Assist with move-in preparations and marketing materials
  • Maintain a welcoming front desk and Bistro area
  • Support recruitment efforts and administrative data entry
  • Manage appointments, mail distribution, and resident rosters
  • Monitor safety protocols, visitor sign-in, and emergency procedures
  • Process meal tickets and assist with basic office tasks

Job Criteria

Experience

Entry Level (1-2 years)


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