Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $16.00 - $19.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
Flexible pay options

Job Description

Sunrise Senior Living is a leading provider in the senior living industry, known for its commitment to enriching the lives of residents through compassionate care and a supportive community environment. As a well-established company specializing in senior living administration, Sunrise Senior Living has built a reputation for fostering meaningful connections and delivering exceptional service. This company focuses on creating comfortable, safe, and engaging living spaces for seniors while supporting families and visitors with professionalism and warmth. Sunrise Senior Living is recognized as a certified Great Place to Work, reflecting its dedication to a positive work culture and employee satisfaction. Their commitment to diversity and inclusion ensures a welcoming environment not only for residents but also for the team members who make the community a vibrant place to live and work.

The role of Concierge at Sunrise Senior Living is a pivotal one, serving as the first point of contact for residents, families, and visitors. This position is essential in creating a warm and organized community experience. The Concierge is responsible for greeting all visitors with professionalism and warmth, answering calls promptly, and providing accurate information to support the community’s needs. Additionally, the Concierge assists with move-in preparations, supports marketing efforts, and maintains a welcoming front desk and Bistro area that reflects Sunrise’s hospitality standards. The position requires excellent communication skills, organization, and the ability to multitask effectively in a fast-paced environment. The Concierge also plays a key role in maintaining safety protocols, managing appointments, and ensuring a secure visitor sign-in process. This job offers a pay range of $16.00 to $19.75 per hour, positioning it as a competitive role within the senior care sector. These responsibilities are critical in ensuring a positive experience for every individual who interacts with Sunrise Senior Living, highlighting the importance of the Concierge in the overall operations of the community.

By joining Sunrise Senior Living as a Concierge, employees become part of a team that values purpose-driven work and the power of making a positive difference. The company supports its team members with a comprehensive benefits package, including medical, dental, vision, life, and disability plans, retirement savings opportunities, and paid time off. Additional benefits such as tuition reimbursement, employee assistance programs, and flexible pay options demonstrate Sunrise’s commitment to employee well-being and professional growth. The role offers an engaging career path filled with opportunities to contribute directly to the lives of seniors while working in a collaborative and supportive environment. This job is ideal for individuals who are passionate about hospitality, community engagement, and providing exceptional customer service in a meaningful and impactful way.

Job Requirements

  • High School Diploma or GED
  • relevant customer service experience preferred
  • excellent communication skills
  • proficiency with Microsoft Office
  • ability to multitask
  • strong organizational skills
  • commitment to professionalism and confidentiality

Job Qualifications

  • High School Diploma or GED
  • strong customer service and communication skills
  • organized with excellent time management and follow-through
  • comfortable multitasking in a fast-paced environment
  • proficiency in Microsoft Office and basic computer systems
  • ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • answer and route calls promptly, taking accurate messages
  • provide community overviews and support the Sales team with inquiries
  • assist with move-in preparations and marketing materials
  • maintain a welcoming front desk and Bistro area
  • support recruitment efforts and administrative data entry
  • manage appointments, mail distribution, and resident rosters
  • monitor safety protocols, visitor sign-in, and emergency procedures
  • process meal tickets and assist with basic office tasks

Job Criteria

Experience

Entry Level (1-2 years)


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